Impact Implementation Manager

Urban Resource Institute; New York (NY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Urban Resource Institute seeks an Impact Implementation Manager to operationalize evaluation and social impact strategies. You will coordinate project implementation, standardize impact services, and strengthen outcome measurement practices across programs.

Work closely with leadership to translate frameworks into high-quality execution and data-driven insights. This hybrid role requires collaboration with cross-functional teams and a focus on improving processes, performance metrics, and

Qualifications

• Bachelor’s degree in public policy, social sciences, public administration, or related field.
• 3–5 years of experience in program implementation, evaluation, or social impact work.
• Strong organizational and stakeholder coordination skills.
• Familiarity with outcome measurement and KPIs.
• Ability to translate strategy into practical processes and tools.

Responsibilities

• Coordinate implementation of evaluation and impact initiatives across projects and programs.
• Support planning, timelines, deliverables, and cross-team coordination.
• Ensure projects follow established methodologies, tools, and reporting processes.
• Develop standardized processes, templates, and tools for evaluation and impact services.
• Promote consistent application of frameworks and indicators.
• Collaborate to align practices with organizational systems and databases.
• Develop learning agendas and document best practices.
• Serve as liaison between impact and program teams.
• Communicate timelines, deliverables, and expectations.
• Identify opportunities to improve processes.

Skills

Project coordination

Evaluation frameworks

Data collection

Stakeholder management

Process documentation

Education

Bachelor's degree in public policy, social sciences, public administration, or related field

Job description

URI’s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives—including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention—designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

POSITION OVERVIEW:

The Impact Implementation Manager supports the operationalization of the organization’s evaluation and social impact strategy by coordinating project implementation, advancing standardization of impact services, and strengthening outcome measurement practices. Working closely with the Director of Impact and cross-functional program teams, this role helps translate evaluation frameworks and systems into consistent, high-quality project execution. The position ensures that impact initiatives are implemented efficiently, aligned with organizational standards, and supported by clear performance metrics and data collection processes.

MAJOR DUTIES AND RESPONSIBILITIES:

• Project Implementation Support:
• Coordinate implementation of evaluation and impact initiatives across projects and programs.
• Support project planning, timelines, deliverables, and cross-team coordination related to impact and evaluation work.
• Ensure projects follow established methodologies, tools, and reporting processes.
• Standardization of Impact Services:
• Support development and documentation of standardized processes, templates, and tools for evaluation and impact services.
• Promote consistent application of frameworks, indicators, and methodologies across projects.
• Collaborate across ESI team to align implementation practices and processes with organizational systems and database
• Outcome Measurement & Performance Management:
• Assist in developing and refining outcome measurement frameworks and key performance indicators.
• Coordinate data collection processes and ensure alignment with evaluation plans.
• Work with impact analysts to translate data into actionable insights for program teams and leadership.
• Cross-Functional Collaboration:
• Serve as a liaison between the impact team and program teams to support integration of evaluation practices into implementation.
• Facilitate communication around timelines, deliverables, and expectations related to impact activities.
• Identify opportunities to improve processes related to project implementation and outcome measurement.
• Support the development of learning agendas and documentation of best practices.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES:

• Bachelor’s degree in public policy, social sciences, public administration, or related field required.

REQUIRED SKILLS AND EXPERIENCE:

• 3 -5 years of experience in program implementation, evaluation, performance management, or social impact work.
• Experience coordinating projects and supporting implementation of evaluation or impact frameworks.
• Strong organizational, documentation, and stakeholder coordination skills.
• Familiarity with outcome measurement, KPIs, and data-informed decision-making.
• Ability to translate strategy and frameworks into practical processes and tools.

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS

• Hybrid position with 3 days onsite and 2 days remote.
• Will be required to read printed and handwritten materials.
• Will be required to manipulate the computer mouse and keyboard.
• Will be required to read information on computer screen.
• Must be able to sit for extended periods of time.
• Must be able to enter information in digital forms and spreadsheets.

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.