Impact-Driven Salesforce Admin & Data Quality Specialist

Urban Peak; Denver (CO); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Employer paid Medical and Dental plans

Vision Plan

Flexible Spending Plan – Health & Dep/

RTD Eco Pass

12 Paid Holidays

120 hours of Vacation to start

Job summary

Urban Peak seeks a Salesforce Support Specialist to manage and enhance our Salesforce platform, ensure data accuracy, and support users. You will collaborate with the Data Systems Manager to maintain system health and drive process improvements aligned with our mission to serve homeless or at-risk youth in Denver.

Responsibilities include admin tasks, reporting, data reconciliation across Salesforce and HMIS, and documenting processes.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years Salesforce or CRM experience.
• Salesforce Admin certification preferred.
• Experience with integrated systems/data synchronization.
• Understanding of reports, dashboards, data management and system integrations.
• Strong analytical/problem-solving skills including data reconciliation.
• Familiarity with nonprofit/housing/human services data environments.
• Team-oriented with proactive problem-solving.

Responsibilities

• Provide day-to-day Salesforce administration support (user accounts, permissions, access).
• Build/maintain reports and dashboards.
• Configure objects, fields, page layouts, validation rules, and basic automations (Flows).
• Troubleshoot user issues and document processes.
• Maintain data quality and reconcile data across Salesforce and HMIS.

Skills

2 years Salesforce CRM experience

Data reconciliation

Microsoft Office proficiency

Team-oriented problem solving

Trauma-informed care understanding

Language skills (second language)

Analytical thinking

Proactive approach

Education

Bachelor’s degree in Information Systems or related field

Tools

HMIS integration

Job description

Urban Peak seeks a Salesforce Support Specialist to manage and enhance our Salesforce platform, ensure data accuracy, and support users. You will collaborate with the Data Systems Manager to maintain system health and drive process improvements aligned with our mission to serve homeless or at-risk youth in Denver.

Responsibilities include admin tasks, reporting, data reconciliation across Salesforce and HMIS, and documenting processes.