Impact-Driven Quality Improvement Specialist

10 Mary Free Bed Rehabilitation Hospital; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Mary Free Bed Rehabilitation Hospital seeks a data-minded professional to support quality, safety and patient experience initiatives. You will collect, analyze and report on patient safety, satisfaction, and clinical outcomes, collaborating with the Quality and Risk Department to drive improvements across Mary Free Bed networks.

Responsibilities include coordinating data tools, delivering reports, and supporting regulatory programs such as CMS and Joint Commission, while promoting a culture of

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Hospitality or Allied Health.
• Experience in healthcare data management, quality or customer service industry.
• Advanced competency with Microsoft Office, Adobe, SharePoint and databases.
• Ability to compile and present data in meaningful formats.

Responsibilities

• Supports quality and safety goals with data collection, reporting and analytics.
• Coordinates performance improvement initiatives using tools like PDSA and root cause analysis.
• Assists with regulatory reporting and risk management activities.
• Contributes to patient safety and patient satisfaction reporting with benchmarking.

Skills

Data management

Analytical thinking

Communication skills

Problem solving

Education

Bachelor’s Degree in Business/Healthcare/Allied Health

Tools

Microsoft Office

Adobe

SharePoint

Job description

Mary Free Bed Rehabilitation Hospital seeks a data-minded professional to support quality, safety and patient experience initiatives. You will collect, analyze and report on patient safety, satisfaction, and clinical outcomes, collaborating with the Quality and Risk Department to drive improvements across Mary Free Bed networks.

Responsibilities include coordinating data tools, delivering reports, and supporting regulatory programs such as CMS and Joint Commission, while promoting a culture of