Impact-Driven HCB Waiver Intake & Staffing Coordinator

Golden Years; Edmonton (KY); On-site; USD 28,000 - 30,000; Full time

Job summary

Golden Years is seeking a compassionate HCB Waiver Intake & Recruitment Coordinator to help older adults and adults with disabilities access community-based services and recruit staff who make those services possible.

The role coordinates referrals, gathers eligibility and intake documentation, supports onboarding, maintains compliance records, and develops a dependable pipeline of qualified direct-care employees. Experience with waiver services and Kentucky requirements is preferred.

Qualifications

• Minimum High school diploma or GED required.
• At least 12 years of experience in Medicaid waiver services, healthcare intake, case management, care coordination, human services, recruiting, or direct-care operations.

Responsibilities

• Receive, track, and respond to HCB Waiver referrals from hospitals, families, community partners, ADRCs, providers, and self-referrals.
• Conduct initial participant screening to identify potential Medicaid, HCB Waiver, nursing facility level of care, service, and safety needs.
• Explain the intake process, participant choice, required documentation, and next steps to applicants, families, and referral sources.
• Collect and maintain intake documents, releases, demographics, referral records, Medicaid information, assessments, and service-related records.
• Coordinate referrals and handoffs with DCBS, kynect, ADRCs, case managers, healthcare providers, and other community partners.
• Track referral status, incomplete documentation, eligibility determinations, waitlist status, start of service dates, and enrollment outcomes.
• Recruit direct-support and caregiving personnel through job postings, community outreach, job fairs, referral programs, and partnerships.
• Screen applicants; coordinate interviews, credential verification.
• Match staffing availability and competencies to participant needs while escalating coverage gaps promptly.
• Prepare referral, intake, recruitment, staffing, and conversion reports for leadership.
• Comply with HIPAA, Medicaid, agency, and state documentation requirements.

Education

High school diploma or GED

Tools

Microsoft Office

Electronic health record / CRM

Job description

Golden Years is seeking a compassionate HCB Waiver Intake & Recruitment Coordinator to help older adults and adults with disabilities access community-based services and recruit staff who make those services possible.

The role coordinates referrals, gathers eligibility and intake documentation, supports onboarding, maintains compliance records, and develops a dependable pipeline of qualified direct-care employees. Experience with waiver services and Kentucky requirements is preferred.