Impact Director

TrulyHired; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision benefits

401(k) with company matching

Flexible time off

Stock option ownership

Cutting-edge work

Opportunity to help children worldwide

Job summary

Amira Learning seeks an Impact Director to lead a regional portfolio from a Remote-US base, with significant travel across districts. You will own strategic accounts and drive measurable student outcomes via our AI literacy platform.

This senior role blends executive relationship management with regional strategy, pod leadership, and revenue retention. You will orchestrate renewals, ROI demonstrations, and expansion opportunities to strengthen partnerships.

Qualifications

• 8+ years of experience in customer success, account management, or school district leadership.
• Proven track record of managing and growing a multi-million dollar book of business in a SaaS environment.
• Proven track record of high (85%+) gross renewal rates; deep understanding of K-12 education systems.

Responsibilities

• Strategic Account Leadership: Own the overall health, success, and commercial outcomes for all districts within the regional Pod.
• Executive Partnership Management: Build and maintain trusted-advisor relationships with senior district leadership.
• Pod Leadership & Management: Lead the Impact Pod as a unified team.
• Risk Mitigation: Mine for high-level customer concerns and issues throughout the lifecycle.
• Value Realization & ROI: Demonstrate educational and financial ROI of Amira to district stakeholders.
• Commercial Ownership: Own renewal strategy and identify expansion opportunities.
• Voice of the Customer: Advocate for districts to inform product and strategy.

Skills

Executive leadership

Relationship management

Strategic planning

Communication

Team leadership

Educator network

Education

8+ years in customer success or education leadership

Job description

Impact Director Full Description

Impact Director

Remote-US

Job Title: Impact Director

Location: Remote; significant (50%) travel within region

Employment Type: Full-Time

About Us:

Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The platform serves as a school district's Intelligent Growth Engine, driving instructional coherence by unifying assessment, instruction, and tutoring around the chosen curriculum. Unlike any other edtech tool, Amira continuously identifies each student's skill gaps and collaborates with teachers to build lesson plans aligned with district curricula, pulling directly from the district's high-quality instructional materials. Teachers can finally differentiate instruction with evidence and ease, and students get the 1:1 practice they specifically need, whether they are excelling or working below grade level. Trusted by more than 2,000 districts and working in partnership with twelve state education agencies, Amira is helping 3.5 million students worldwide become motivated and masterful readers.

Mission:

To serve as the strategic leader and GM of a dedicated portfolio of school districts. The Impact Director is accountable for driving measurable student and district outcomes, ensuring long-term partnership health and executive alignment, and securing sustainable revenue growth through world-class retention and expansion. This senior role combines executive relationship management with regional strategy and pod leadership.

Responsibilities:

• Strategic Account Leadership: Own the overall health, success, and commercial outcomes for all districts within the regional Pod. Develop and execute comprehensive, long-range strategic account plans for each district.
• Executive Partnership Management: Build and maintain trusted-advisor relationships with senior district leadership, including Superintendents, Assistant Superintendents, Chief Academic Officers, and School Board members.
• Pod Leadership & Management: Lead the Impact Pod as a unified team. Set clear goals, facilitate collaborative planning, remove obstacles, and ensure the pod is operating efficiently and effectively to serve its Districts.
• Risk Mitigation: Mine for high-level customer concerns and issues, getting ahead of problems by tracking early-warning signs throughout the customer lifecycle and mitigating them creatively and thoroughly.
• Value Realization & ROI: Proactively and consistently demonstrate the educational and financial return on investment (ROI) of Amira to district stakeholders through formal Executive Business Reviews (EBRs) and informal strategic check-ins.
• Commercial Ownership: Hold ultimate accountability for the pod's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) target (post 18 months). Drive the renewal strategy and identify and qualify expansion opportunities in partnership with the District Coordinator and Regional Manager (Account Executive).
• Voice of the Customer: Serve as the primary advocate for the districts within Amira, synthesizing feedback on product, services, and strategy to inform the broader organization.

Qualifications (Education and Experience):

• 8+ years of experience in customer success, account management, or school district leadership (e.g., as a Principal, Superintendent, or District Administrator).
• Proven track record of managing and growing a multi-million dollar book of business in a SaaS environment.
• Proven track record of high (85%+) gross renewal rates Deep understanding of K-12 education systems, including funding cycles, decision-making processes, and key political dynamics.
• Exceptional executive presence and communication skills; comfortable presenting to C-level audiences.
• Strong leadership skills with experience managing a team.
• Network of educators within the region, particularly at the C-suite level, who can speak to your excellent work.
• There will be significant travel associated with this role.

Key Performance Indicators (KPIs):

• Gross Renewal Rate (GRR)
• Net Revenue Retention (NRR) after 18 months post-sale
• Portfolio-level Customer Health Score
• Executive-level engagement (e.g., number of EBRs conducted with Superintendent-level contacts)
• Usage at dosage customer performance

Benefits:

• Competitive Salary
• Medical, dental, and vision benefits
• 401(k) with company matching
• Flexible time off
• Stock option ownership
• Cutting-edge work
• The opportunity to help children around the world reach their full potential

Commitment to Diversity:

Amira Learning serves a diverse group of students and educators across the United States and internationally. We believe every student should have access to a high-quality education and that it takes a diverse group of people with a wide range of experiences to develop and deliver a product that meets that goal. We are proud to be an equal opportunity employer.

The posted salary range reflects the minimum and maximum base salary the company reasonably expects to pay for this role. Salary ranges are determined by role, level, and location. Individual pay is based on location, job-related skills, experience, and relevant education or training. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, military service, or any other status protected by law.