Impact Director

City Year; Buffalo (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

FSA

401(k)

Job summary

City Year Buffalo seeks an Impact Director to oversee day-to-day programmatic operations and drive City Year’s mission through the Whole School Whole Child model.

You will lead the Impact team, develop school partnerships, manage district data access and agreements, and ensure high-quality, measurable outcomes for students.

Responsibilities

• Develop and implement the Impact Department strategy.
• Manage school district partnerships and data access.
• Oversee department budget and fund allocation.
• Coordinate with Executive Director and site leadership on goals.
• Support Volunteer experience and corps member development.

Job description

Position Information

Job Title: Impact Director (ID)
Number of Positions: 1
Location: Hybrid (On‑Site/Remote)

Overview

The Impact Director (ID) is responsible for the overall management of the day‑to‑day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development.

Responsibilities

Primary responsibilities for this role include Impact Department strategy, school district management, data access and district agreements, evaluation, Impact Department budget management, and corps Volunteer experience. In collaboration with the Executive Director, the ID manages overall aspects of the school district partnerships. Primary responsibilities include ensuring a high level of quality, detail, and measurable impact with students off‑track from high school graduation. The ID works with site leadership and school partners to identify and communicate City Year Buffalo’s long‑term impact strategy to achieve long‑term impact goals. This includes determining potential new schools, developing education partnerships, and building sustainable district relationships. The ID is responsible for routine communication with key stakeholders in the schools as well as the Impact Managers. While day‑to‑day and school‑specific interactions with school partners will be owned by the Impact Managers, the Impact Director will work closely with these staff to make sure the message and implementation of service are aligned (especially the weekly/bi‑weekly Early Warning Indicator meetings). In addition, the ID is responsible for managing the Impact Department budget, which includes approving requests, managing spending strategy, and coordinating with the operations department to track spending.

Relationship Management

The Impact Director will play a leading role in guiding, motivating, and managing staff in a collaborative and community‑minded environment as well as sharpening and advancing the execution of the service model under the leadership of the Executive Director. The ID will be responsible for understanding the current education environment in the City of Buffalo & City Year Buffalo’s partner schools. The ID will work closely with the local City Year Partners point person(s) to make sure all goals are met, and local staff Volunteers feel informed and invested in the partnership. Additionally, the ID will identify and engage staff within our partner school to educate them about City Year Buffalo’s service and ways to support it. This will be accomplished by attending external meetings, joining community groups, work groups, and tracking media on education topics. The ID will communicate findings to the site’s leadership team to inform on new developments that may affect our education vision and service.

Service Product Development / Content Management

The ID will lead the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation. In collaboration with the Impact Team, the ID will take part in school observations, obtain feedback from Student Success Coaches, staff Volunteers and school partners, review best practices from City Year and education experts, and review City Year data. In addition, the ID will target areas of strength and improvement to promote to colleagues or to address through additional training and resources.

Volunteer Participation

The ID is expected to be an active Volunteer of the City Year national network by participating in conference calls, responding to e‑mails, and completing other tasks as necessary. The ID may also be asked to lead on select network initiatives.

Benefits

Full‑time employees will be eligible for all benefits including vacation, sick days and organization holidays. Employees may participate in all benefit programs that City Year establishes and makes available to eligible employees, under the plan documents that govern those programs. City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plans pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, please review the benefit policy.

Employment at City Year is At‑Will

Employment at City Year is at‑will. City Year does not sponsor work authorization visas.

Equal Opportunity Employer

As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Fair Labor Standards Act, Family and Medical Leave Act.