Immigration Services Assistant - Office Automation & Data Support

U.S.-Citizenship-and-Immigration-Services; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Citizenship and Immigration Services seeks an Immigration Services Assistant (Office Automation) to support the Adjudication Services Process by assisting Immigration Services Officers, managing files, databases, and correspondence; providing security checks; researching data; preparing reports and serving customers.

The position outlines GS-05/06/07 progression with requirements including one year of specialized experience and related duties such as reviewing documents, managing data in

Qualifications

• Experience performing office automation duties using word processing to edit and reformat correspondence and reports.
• Experience creating and maintaining spreadsheets and databases.
• Experience responding to inquiries by phone and/or in writing.
• Experience reviewing work products for accuracy and completeness.

Responsibilities

• Managing data and files in various software applications to retrieve and prepare reports.
• Collaborating and/or supporting in the adjudicative/decision making process.
• Communicating technical information concerning applications with internal and external contacts.
• Analyzing and verifying cases where expedited processing is requested.

Skills

Office automation

Data management

Customer service

Documentation review

Job description

U.S. Citizenship and Immigration Services seeks an Immigration Services Assistant (Office Automation) to support the Adjudication Services Process by assisting Immigration Services Officers, managing files, databases, and correspondence; providing security checks; researching data; preparing reports and serving customers.

The position outlines GS-05/06/07 progression with requirements including one year of specialized experience and related duties such as reviewing documents, managing data in