Immigration Legal Services Pro Bono & Volunteer Coordinator

Global Pro Bono Hub; Baltimore (MD); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Global Refuge in Baltimore, MD is seeking an Immigration Legal Services Pro Bono & Volunteer Coordinator to support its immigration legal services program. The role focuses on building capacity to serve low-income refugees and immigrants by coordinating pro bono programs and supervising volunteer attorneys.

The position is hybrid (remote and in-office) based in Baltimore, with responsibilities including recruiting attorneys, mentoring volunteers, and delivering client-centered, trauma-informed

Qualifications

• Juris Doctor (JD) from a U.S. accredited law school is required.
• 3–5 years of experience representing immigrants before DHS, Immigration Courts, and BIA preferred.
• Experience managing pro bono attorneys, volunteers, and relationships with law firm pro bono programs.
• Strong understanding of U.S. immigration law and legal practice.

Responsibilities

• Recruit pro bono attorneys to represent clients seeking lawful permanent residency, asylum, and related relief.
• Mentor pro bono attorneys and prepare sample forms, motions, and briefs.
• Onboard and support volunteers; oversee case status and progress in the database.
• Deliver training and create materials for volunteer attorneys.

Skills

Spanish fluency

Legal analysis

Oral advocacy

Cross-cultural communication

Volunteer management

Client-centered trauma-informed care

Public speaking/training

Team collaboration

Education

Juris Doctor (JD)

Tools

MS Office Suite (Word, Excel)

Job description

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At a glance

Organisation: Global Refuge

Type: Full-time

Location: Baltimore, MD, US

Job posted: 22 May 2026

Reporting to Global Refuge's Director for Legal Affairs, theImmigration Legal Services Pro Bono & Volunteer Coordinatorwill support Global Refuge's immigration legal services program by building capacity to serve low-income refugees and immigrants.The Pro Bono & Volunteer Coordinatorwill help achieve program goals by ensuring clients receive high quality legal representation through pro bono programs as they seek pursue lawful permanent residency, asylum, and other related forms of humanitarian relief in the U.S.

The Pro Bono & Volunteer Coordinatoris responsible for managing strategy and related goals for the development and operation of Global Refuge's pro bono programs and volunteer projects, recruiting volunteer attorneys, stewarding law firm relationships, mentoring pro bono attorneys, as well as conducting screenings and intakes for potential clients.The position is a hybrid work model of both remote work as well as work in the office, which includes on site at field office and community partner locations.

The Pro Bono & Volunteer Coordinatorwill also provide technical assistance and training on client-centered, trauma-informed, and culturally competent legal counsel and representation to clients on related immigration matters.This position is full-time, based in Baltimore, MD and hybrid.

Key Responsibilities

• Recruit pro bono attorneys to represent Global Refuge clients seeking lawful permanent residency, asylum, habeas corpus petitions, and related relief from removal; place cases with pro bono attorneys, and maintain professional relationships with law firm partners, the private bar, other partner organizations.
• Mentor pro bono attorneys, provide legal advice and assistance, and prepare sample forms, motions, and briefs.
• Onboard, mentor, and support new and existing pro bono attorneys, interpreters, and other volunteers; oversee case status and track case updates in Global Refuge database.
• Direct the ongoing recruitment strategies of volunteers through targeted outreach to private attorneys, corporations, law schools, the bar associations and relevant community organizations.
• Work with Global Refuge's Director of Legal Affairs and Managing Attorney to deliver substantive legal training and programs for volunteer attorneys and others; create training materials to support these professional development events.
• Manage, monitor, and track accepted cases pending pro bono placement for legal deadlines and immigration-related appointments and hearings.
• Update database with case deadlines, progress and outcomes, and maintain accurate records of pro bono attorneys and clients.
• Actively promote engagement and retention of volunteers; maintain current list of volunteers in the Global Refuge database.
• Manage monthly newsletter that is shared with volunteer attorneys.
• Assist with community outreach and education, group presentations and workshops; and represents the program at community and professional functions and meetings, as requested.
• Maintain accurate data entry and record-keeping for grant-funded projects. Generate metrics and reports for the Director for Legal Affairs around volunteer programs and pro bono attorneys recruited for grant reports and proposals.
• Represent Global Refuge in coalition meetings; network and build relationships with like-minded organizations.

The Successful Candidate

• Law degree from a U.S. accredited law school,required
• At least 3-5 years of experience representing immigrants before DHS, Immigration Courts and BIA strongly preferred
• Experience managing pro bono attorneys, volunteers, and relationships with law firm pro bono programs
• Strong substantive understanding of U.S. immigration law and legal practice
• Experience working with survivors of trauma and immigrants
• Excellent legal analysis, written and oral advocacy and presentation skills
• Responsible, self-initiating, and focused, with proven ability to work independently and also collaboratively in a team-based decision-making environment
• Experience designing trainings and presenting to legal and non-legal audiences
• Meticulous organizational habits with an ability to manage caseloads, establish priorities, and meet deadlines
• Strong interpersonal skills and record of cultural competence and cross-cultural communication skills; experience working with clients, staff and interns of diverse backgrounds
• Commitment to learning and promoting the principles of diversity, equity, and inclusion
• Fluency in Spanishrequired
• Understanding of the law firm and pro bono culture a plus.
• Excellent MS Office Suite skills, particularly in Word and Excel, required.
• Flexibility to adapt to program changes and client needs.
• Experience with and commitment to working in a fast-paced and diverse work environment.
• Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners