Bilingual/Bicultural Domestic Violence and Sexual Assault (DV/SA) Advocate

Global Refuge; Baltimore (MD); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Global Refuge is seeking a Bilingual/Bicultural Domestic Violence and Sexual Assault Advocate in the Baltimore area. The role provides in-language crisis intervention, advocacy, and case management to immigrant and refugee survivors and their children, operating in a hybrid, in-person setting across the Baltimore Welcome Center and surrounding locations.

The Advocate will collaborate with the Project Coordinator to connect clients with resources, safety planning, and referrals, while engaging

Qualifications

• Bachelor's degree in human services or related field preferred; an appropriate equivalent combination of relevant education and experience may be considered.
• Relevant experience providing domestic violence and/or sexual assault advocacy, survivor services, case management, crisis intervention, or related human services strongly preferred.
• Completion of a state-recognized domestic violence and/or sexual assault advocate training preferred.
• Bilingual proficiency in a language that reflects the needs of the communities served is required (Creole, Spanish, Pashto, Dari, Swahili, Tigrinya).
• Demonstrated ability to provide culturally responsive services to individuals from diverse backgrounds.
• Strong interpersonal, communication, advocacy, and relationship-building skills.
• Ability to work sensitively and effectively with individuals experiencing crisis and complex circumstances.
• Demonstrated bicultural competency and ability to provide services in a culturally responsive manner are essential.
• Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

Responsibilities

• Provide culturally responsive and in-language crisis intervention, advocacy, and case management to survivors of domestic violence and sexual assault and, when appropriate, their children.
• Conduct client intake and safety assessments.
• Develop individualized and family-level safety plans in partnership with survivors.
• Assist clients in identifying needs, options, resources, and appropriate referrals.
• Coordinate referrals and connections to legal, medical, housing, economic, and other supportive services.
• Build connections with culturally and linguistically diverse immigrant and refugee communities to increase awareness of available domestic violence and sexual assault services and represent the program in community-based activities related to outreach and survivor services.
• Provide information and resources in a manner that reflects the language and cultural needs of the communities served.
• Represent the program in community-based activities related to outreach and survivor services.
• Work closely with the Project Coordinator and other internal stakeholders to support implementation of program activities.
• Other duties as assigned.

Skills

Bilingual proficiency

Interpersonal communication

Advocacy & case management

Relationship building

Crisis intervention

Education

Bachelor's degree in human services

Job description

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Associate Director for Quality Assurance the Bilingual/Bicultural Domestic Violence and Sexual Assault (DV/SA) Advocate provides culturally responsive, in-language advocacy and direct services to immigrant and refugee survivors of domestic violence and sexual assault and, where appropriate, their children. Working in collaboration with the Project Coordinator, the Advocate provides crisis intervention, safety planning, case management, referrals, outreach, and education designed to address the needs of culturally and linguistically diverse communities.

The Advocate works directly with immigrant and refugee survivors to identify immediate and longer-term needs, strengthen safety and stability, and connect individuals and families with appropriate community resources. The position also supports culturally specific outreach and public awareness activities within priority communities identified through the program's Phase I needs assessment. This is an in-person, community-facing position operating in a hybrid work environment. Work will be performed at the Baltimore Welcome Center and at locations throughout Baltimore City and Baltimore County based on program and client needs.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
• company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

Responsibilities/Duties

• Provide culturally responsive and in-language crisis intervention, advocacy, and case management to survivors of domestic violence and sexual assault and, when appropriate, their children.
• Conduct client intake and safety assessments.
• Develop individualized and family-level safety plans in partnership with survivors.
• Assist clients in identifying needs, options, resources, and appropriate referrals.
• Coordinate referrals and connections to legal, medical, housing, economic, and other supportive services.
• Build connections with culturally and linguistically diverse immigrant and refugee communities to increase awareness of available domestic violence and sexual assault services and represent the program in community-based activities related to outreach and survivor services.
• Provide information and resources in a manner that reflects the language and cultural needs of the communities served.
• Represent the program in community-based activities related to outreach and survivor services.
• Work closely with the Project Coordinator and other internal stakeholders to support implementation of program activities.
• Other duties as assigned.

Qualifications

• Bachelor's degree in human services or a related field preferred; an appropriate equivalent combination of relevant education and experience may be considered.
• Relevant experience providing domestic violence and/or sexual assault advocacy, survivor services, case management, crisis intervention, or related human services strongly preferred.
• Completion of a state-recognized domestic violence and/or sexual assault advocate training preferred.
• Bilingual proficiency in a language that reflects the needs of the communities served is required (Creole, Spanish, Pashto, Dari, Swahili, Tigrinya).
• Demonstrated ability to provide culturally responsive services to individuals from diverse backgrounds.
• Strong interpersonal, communication, advocacy, and relationship-building skills.
• Ability to work sensitively and effectively with individuals experiencing crisis and complex circumstances.
• Ability to work effectively both independently in the field and as part of a multidisciplinary team.
• Demonstrated bicultural competency and ability to provide services in a culturally responsive manner are essential.
• Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

Special Position Requirements

• Must be willing and able to clear a criminal background check.
• Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required.
• Must be willing and able to obtain FBI fingerprint check every 5 years.
• Must have valid driver's license and MVA check free of major infractions for the last 7 years.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify in the states that permit its use.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Benefits include medical, dental, and vision coverage effective on your first day of employment, 403(b) with company contribution and match, 20 days of vacation per year, tuition reimbursement, professional development, and much more. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.