The Director is responsible for specific programs of their mission area. This includes personnel administration, program management, fiscal planning and monitoring, accreditation compliance and risk management. He/she is also responsible for integrating the services of their mission into the services of the other agency missions, to ensure a seamless, holistic approach to client service at Catholic Charities of Dallas.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Develops annual operating plans which clearly defines program goals, objectives, and performance standards
- Assists program managers in the development of program policies and procedures by evaluating and providing approval for drafts and amendments
- Assist in the identification and development of resources (volunteers, grants as necessary to ensure successful program functioning, including the preparation of proposals)
- Monitors program revenue and expenditures to ensure accountability and operation within budget constraints
- Facilitates and/or conducts outreach activities including development and distribution of program information materials, and community presentations
- Completes all necessary paperwork to ensure quality client service and compliance with funding requirement
- Creates, writes and updates program proposals (grants/contracts)
- Completes all necessary paperwork to ensure quality client services and compliance with funding requirements
- Develops an effective working relationship with other program directors and leadership teams in other departments (development, HR, accounting, etc.)
- Responsible for personnel administration providing appropriate training to staff and participation in agency training as necessary; ensuring adherence to agency policies and procedures by staff, volunteers and clients; delegation of specific areas of responsibility to staff; presiding at regular staff meetings
- Responsible for the timely, effective communication to program staff
- Responsible for compliance with all licensing and contractual requirements (programmatic and fiscal)
- You will ensure that volunteers are wisely, carefully, and responsibly managed, all for the benefit of the clients we serve.
OTHER DUTIES:
- Responsible for outcome reporting and audits
- Provides for the implementation of safe environment and other risk management policies and procedures by staff Represents programs to the public and identify new opportunities for service by the agency
- Supports the Missions, Values, and Vision of Catholic Charities of Dallas
- Adhere to policies related to boundaries with and protection of clients.
- Complete required abuse prevention training (Safe Environment) and others, as required by program.
- Report suspicious and inappropriate behaviors.
- Follow mandated abuse reporting requirements.
- Adhere to job specific abuse risk management responsibilities.
- Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
- Respond quickly and effectively to policy and procedure violations using the organization’s disciplinary procedures.
- Provide staff with regular feedback regarding abuse risk prevention and a healthy reporting culture.
- Ensure required abuse prevention practices are followed and a healthy reporting culture is maintained.
EDUCATION & TRAINING:
- BA in Business Administration, or related field required.
- Experience in legal work and/or practicing immigration law required.
- Master’s degree in business, JD (Juris Doctor), or related field preferred
- At least five years of demonstrated or progressive administration and leadership roles
- Additional accreditations as required by specific program.
KNOWLEDGE, SKILLS & ABILITIES:
- Highly motivated; able to work independently and as part of a team and with energy, optimism and persistence
- Computer literate and experience with MS Office suite of products and programmatic database applications
- Highly developed skills in strategic planning, budgeting and team management Excellent verbal and interpersonal skills.
- Must be able to represent CCD at community events and meetings Excellent knowledge of / proficiency in:
- Data collection and analysis as related to nonprofit outcomes
- Strategic planning, budgeting and team building
- Problem solving, accuracy and attention to detail
- High level ability to: o Analyze and systematically compile technical and statistical information and to prepare reports and correspondence
- Comprehend and make inferences from written material
- Review the work products of others to ensure conformance to standard
- Proven organizational skills including the ability to manage multiple tasks and projects simultaneously, meet deadlines and produce high quality results quickly
- Computer literate and experience with MS Office suite of products and programmatic database applications; internet applications; ETO (outcomes database) experience a plus
- Collaborative style that fosters workplace excellence and mutual staff support
OTHER REQUIREMENTS
: (background check, driving record, language, physical) Background Check: This position requires a criminal background check
Physical demands: N/A Driving Record: N/A