Immigration Legal Assistant - Client Care & Office Ops

HireHawk Inc.; Tucson (AZ); Hybrid; USD 22,000 - 46,000; Full time

Job summary

HireHawk Inc. in Tucson, AZ seeks an Immigration Legal Assistant to support daily client communication and office operations. You will handle incoming calls, coordinate intake, collect documents, manage follow-ups, and assist with scheduling to keep matters organized and on track.

This role is not primarily a substantive paralegal position and a law degree is not required. Prior immigration experience is welcome but not necessary; the firm is willing to train the right person who brings strong

Qualifications

• Previous Legal Assistant or comparable law-office experience, with 1-3 years preferred.
• Experience communicating directly with clients, including handling calls, questions, and follow-ups professionally.
• Strong administrative skills, including calendaring, scheduling, file management, and document organization.
• Clear and professional written and verbal communication skills.
• Ability to manage multiple client follow-ups, deadlines, and priorities independently.

Responsibilities

• Serve as a dependable first point of contact for prospective and existing clients by answering incoming calls and responding professionally to client needs.
• Guide prospective clients through the intake process and collect the information needed for the firm to evaluate and begin matters.
• Build strong client relationships through timely communication, clear follow-up, and a consistently helpful experience.
• Follow up with clients for missing information, documents, signatures, and other materials needed to keep their matters progressing.
• Maintain calendars, appointments, deadlines, and scheduling so attorneys and clients know what is coming next.
• Keep client files, records, documents, and administrative information organized and accessible.
• Support the attorney with day-to-day legal and administrative needs as matters move through the immigration process.
• Track multiple client follow-ups and priorities independently without allowing important details to fall through the cracks.

Skills

Client communication

Calendaring

Document management

Attention to detail

Education

Legal assistant training

Tools

Case management systems

Calendaring software

Job description

HireHawk Inc. in Tucson, AZ seeks an Immigration Legal Assistant to support daily client communication and office operations. You will handle incoming calls, coordinate intake, collect documents, manage follow-ups, and assist with scheduling to keep matters organized and on track.

This role is not primarily a substantive paralegal position and a law degree is not required. Prior immigration experience is welcome but not necessary; the firm is willing to train the right person who brings strong