Immigration Law Assistant: Client Intake & Case Prep

Ellen Freeman Immigration Law Group, PLLC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Extensive PTO

Bonus opportunities

401(k) after one year of service

Pension plan

Commuter benefits

Job summary

Ellen Freeman Immigration Law Group, PLLC in Pittsburgh's Oakland neighborhood seeks a paralegal-ready candidate to support intake, document management, and case processing in a busy immigration practice.

The role emphasizes meticulous data handling, proficiency with MS Office, and familiarity with immigration databases, with a local, in-office requirement and a two-year commitment before graduate school.

Qualifications

• Excellent verbal and written communication skills.
• Ability to interact with a diverse client base professionally.
• Strong organizational skills and detail-oriented approach.
• Comfort with switching between tasks and assisting others as needed.

Responsibilities

• Interfacing with clients via phone and email to gather information and conduct intake, coordinate document transfer, and evaluate documents against internal checklists.
• Setting up matters in our internal document management system, sharing access and questionnaires with clients, and assisting in troubleshooting as needed.
• Creating profiles and cases in internal immigration software with the correct forms and parties involved.
• Drafting case-related letters, forms, and other documents for paralegal review.
• Emailing clients with documents and instructions, including sharing copies of filed cases with any appropriate redactions.
• Managing daily mail, distributing notices to clients via email, and ensuring documentation is mailed to the correct client address in a timely manner.
• Reviewing and updating internal lists, profiling documents, and setting reminders for all cases.
• Learning and assisting paralegals with online application processes, including using the myUSCIS, FLAG, and CEAC databases.
• Printing and assembling cases for filing, as well as conducting quality assurance review of filings.
• Maintaining a calendar of deadlines and tracking the progress of cases daily.
• Assisting paralegals in liaising with government agencies, including USCIS, CBP, DOS, and DOL.
• Updating and creating presentation materials using internal information, when required.
• Troubleshooting standard office equipment, as necessary.
• Working as part of a team and assisting coworkers as needed.

Skills

Client intake

Verbal & written communication

Time management

Team collaboration

Microsoft Office proficiency

Attention to detail

Education

Bachelor’s degree (earned or in progress)

Tools

Microsoft Office

Cerenade eImmigration

NetDocuments

Job description

Ellen Freeman Immigration Law Group, PLLC in Pittsburgh's Oakland neighborhood seeks a paralegal-ready candidate to support intake, document management, and case processing in a busy immigration practice.

The role emphasizes meticulous data handling, proficiency with MS Office, and familiarity with immigration databases, with a local, in-office requirement and a two-year commitment before graduate school.