Immersive Hospitality Server — Guest Experience Pro

Cosm; Inglewood (CA); On-site; USD 25,000 - 37,000; Full time

Job summary

Cosm is a global technology company redefining hospitality by delivering immersive experiences from entrance to exit. As a Server, you will play a key role in elevating service beyond the standard, staying connected with your team on shift, and ensuring every guest interaction reflects our pillars of service.

This role requires previous serving experience, fluency in English, and compliance with Food Handler and Alcohol Service trainings.

Qualifications

• Previous serving experience required.
• Must be fluent in English and able to write in basic English.
• Food Handler Card required (or ability to obtain within required timeframe).
• Alcohol Service Training (or ability to obtain within required timeframe).
• Must be of legal age to serve alcohol in accordance with local and state laws.

Responsibilities

• Bring the Pillars of Service to live through team and guest interactions
• Deliver exceptional, service-oriented hospitality to all guests from arrival through departure
• Engage guests with a positive, friendly, and professional approach in every interaction
• Anticipate needs and create memorable experiences through personalized service
• Demonstrate full knowledge of food and beverage menus, specials, and seasonal offerings
• Ensure each guest feels welcomed, cared for, and connected throughout their visit
• Foster a connected, one-team environment by supporting fellow team members
• Communicate effectively with coworkers and leadership to ensure smooth service
• Follow directions from supervisors with a positive and optimistic attitude
• Contribute to a collaborative, high-energy team culture
• Prepare assigned section to be fully set and ready at scheduled time
• Accurately and efficiently enter all food and beverage orders into the POS
• Maintain knowledge of company products, services, promotions, and events
• Assist with stocking and rotating products, including coolers and service areas
• Minimize breakage and maintain proper care of equipment and service ware
• Follow all company policies, procedures, and service standards
• Adhere to all accounting procedures (POS transactions, credit cards, discounts, and team member meals)
• Comply with all state liquor laws and responsible alcohol service policies
• Maintain a safe and clean work environment in accordance with company and state guidelines
• Attend and participate in all required trainings
• Arrive on time, in proper uniform, and prepared for each shift
• Maintain a polished, professional appearance
• Demonstrate strong time management, communication, and organizational skills
• Thrive in a fast-paced, high-volume environment and perform well under pressure
• Consistently demonstrate a positive, professional, and optimistic attitude
• Demonstrates the ability to perform all essential job functions with or without accommodation.

Skills

Communication

English fluency

Time management

Education

Food Handler Card

Alcohol Service Training

Age to serve alcohol

Job description

Cosm is a global technology company redefining hospitality by delivering immersive experiences from entrance to exit. As a Server, you will play a key role in elevating service beyond the standard, staying connected with your team on shift, and ensuring every guest interaction reflects our pillars of service.

This role requires previous serving experience, fluency in English, and compliance with Food Handler and Alcohol Service trainings.