Immersive Experience Supervisor

Immersive Gamebox; Oak Brook (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401k opt in

Health Insurance

Dental and Vision opt in

Employee Assistance Programme - EAP (S

Self and Family)

Job summary

Immersive Gamebox is seeking a friendly Supervisor to lead our Oak Brook venue and embody its values. You will be the face of the space, welcoming guests and guiding teams through the immersive experience to ensure satisfaction.

Responsibilities include opening/closing, maintaining equipment, answering inquiries, and coordinating with staff while promoting the experience to passers-by. This role fits those with hospitality or retail background and a flexible schedule.

Qualifications

• Experience in hospitality, retail or entertainment environment.
• Excellent attention to detail and organizational skills.
• Positive, can-do attitude with strong ownership.

Responsibilities

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience to passers-by.
• Communicate and cooperate with other venue staff and the wider team.
• Responsible for opening or closing the venue.
• Support the venue management with leading and developing the team.

Skills

Organized

Attention to detail

Positive attitude

Computer and tablet literacy

Flexible hours

Ownership & escalation

Calm under pressure

Problem solving

Efficiency & excellence

Job description

Immersive Gamebox is seeking a friendly Supervisor to lead our Oak Brook venue and embody its values. You will be the face of the space, welcoming guests and guiding teams through the immersive experience to ensure satisfaction.

Responsibilities include opening/closing, maintaining equipment, answering inquiries, and coordinating with staff while promoting the experience to passers-by. This role fits those with hospitality or retail background and a flexible schedule.