Immediate Openings - Data Center Infrastructure Technician II

Bold New Solutions - BNS Power; United States; On-site; USD 38,573,000 - 46,838,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Bold New Solutions - BNS Power is seeking a Data Center Infrastructure Technician II with 2–3 years of data center experience. You will lead cabling, rack deployments, and hardware upgrades in data centers and client environments.

You will troubleshoot server and network issues, coordinate with vendors, and mentor junior technicians while ensuring safety and quality standards are met. This role requires significant travel and hands-on expertise.

Qualifications

• 2–3 years of IT infrastructure or data center experience.
• Experience in installation, cabling, and hardware troubleshooting.
• Ability to work independently with limited supervision.
• Strong problem-solving and analytical skills.
• Effective time management and ability to manage multiple priorities.
• Strong communication skills (written and verbal).
• Ability to interpret technical documentation and diagrams.
• Ability to meet physical demands of the role.
• Valid passport.

Responsibilities

• Lead installation of data cabinets, racks, and overhead/underfloor cable tray systems.
• Execute and validate copper, fiber, and console cabling to industry standards.
• Rack, stack, and cable complex equipment deployments including PDUs, servers, and network gear.
• Configure, test, and troubleshoot serial console (conserver) access.
• Interpret basic design documents, rack elevations, and cable matrices.
• Perform advanced hardware upgrades (CPU, memory, components) and system optimization.
• Troubleshoot server, network, and connectivity issues with minimal supervision.
• Execute and validate hardware migrations and re-cabling efforts.
• Review turn-up schedules and proactively identify risks or conflicts.
• Lead “rip and replace” activities for hardware and infrastructure components.
• Oversee inventory tracking and proper disposition of retired assets.
• Ensure compliant data destruction and e-cycling processes.
• Support decommissioning of supporting infrastructure (power, cabling, etc.).
• Provide Tier 1–2 support for servers and network devices.
• Coordinate with subcontractors, vendors, and cross-functional teams.
• Assist with onsite project execution and communicate status updates to stakeholders.
• Maintain inventory controls and contribute to audit readiness.
• Identify and recommend process improvements.
• Mentor and train Technician I team members.
• Promote adherence to standards, safety, and best practices.
• Contribute to continuous improvement initiatives.
• Follow and reinforce company policies and procedures.
• Maintain a clean, safe, and organized data center environment.
• Adhere to OSHA safety standards and industry best practices.
• Perform other duties as assigned.

Skills

IT infrastructure

Data center

Problem solving

Communication

Time management

Education

Associate degree (AAS) or equivalent

Job description

Job Description

Job Description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Department: Critical Infrastructure

Reports To: Data Center Field Manager

Status: Full-Time / Hourly / Non-Exempt

Travel Requirement: Up to 75%

Pay Range: Dependent on Experience

Position Summary

(This is not a IT Support Role. Must have Data Center experience.)

The Data Center Infrastructure Technician II is an experienced technician responsible for executing and supporting all stages of the infrastructure lifecycle within data center and client environments. This role performs advanced installation, maintenance, and troubleshooting while operating with increased independence. The Data Center Technician II also supports project coordination, mentors junior technicians, and ensures adherence to quality, safety, and customer standards.

Infrastructure Installation & Deployment

• Lead installation of data cabinets, racks, and overhead/underfloor cable tray systems
• Execute and validate copper, fiber, and console cabling to industry standards
• Rack, stack, and cable complex equipment deployments including PDUs, servers, and network gear
• Configure, test, and troubleshoot serial console (conserver) access
• Interpret basic design documents, rack elevations, and cable matrices

Operations & Maintenance

• Perform advanced hardware upgrades (CPU, memory, components) and system optimization
• Troubleshoot server, network, and connectivity issues with minimal supervision
• Execute and validate hardware migrations and re-cabling efforts
• Review turn-up schedules and proactively identify risks or conflicts

Decommissioning & End-of-Life

• Lead “rip and replace” activities for hardware and infrastructure components
• Oversee inventory tracking and proper disposition of retired assets
• Ensure compliant data destruction and e-cycling processes
• Support decommissioning of supporting infrastructure (power, cabling, etc.)

Support & Coordination

• Provide Tier 1–2 support for servers and network devices
• Serve as an escalation point for Technician I staff
• Coordinate with subcontractors, vendors, and cross-functional teams
• Assist with onsite project execution and communicate status updates to stakeholders

Systems, Inventory & Documentation

• Ensure accuracy and completeness of ticketing systems and documentation
• Process and track hardware RMAs with minimal oversight
• Maintain inventory controls and contribute to audit readiness
• Identify and recommend process improvements

Leadership & Development

• Mentor and train Technician I team members
• Promote adherence to standards, safety, and best practices
• Contribute to continuous improvement initiatives

General Responsibilities

• Follow and reinforce company policies and procedures
• Maintain a clean, safe, and organized data center environment
• Adhere to OSHA safety standards and industry best practices
• Perform other duties as assigned

Required Qualifications

• Minimum 2–3 years of IT infrastructure or data center experience
• Proven experience in installation, cabling, and hardware troubleshooting
• Ability to work independently with limited supervision
• Strong problem-solving and analytical skills
• Effective time management and ability to manage multiple priorities
• Strong communication skills (written and verbal)
• Ability to interpret technical documentation and diagrams
• Ability to meet physical demands of the role
• Valid passport

Preferred Qualifications

• Associate degree (AAS) or equivalent military/technical experience
• Experience with advanced test equipment (optical testers, cable certifiers, voltmeters)
• St