Coordinator - Independent Medical Evaluation (IME) Services

MRG Exams; Westlake (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

MRG Exams in Westlake, OH is seeking a full-time Office Coordinator to support Independent Medical Evaluations. You will coordinate administrative tasks, manage medical records, and facilitate smooth communication between clients, evaluators, and examinees.

The ideal candidate is highly organized, reliable, and proficient with common office software. HIPAA compliance, attention to detail, and teamwork are essential to delivering best-in-class service.

Qualifications

• Administrative or office experience preferred, especially in medical/legal/workers' compensation.
• Proficiency with Microsoft Office, PDF tools, and scanning equipment.
• Ability to handle confidential medical information (HIPAA).

Responsibilities

• Coordinate administrative tasks for IME services.
• Manage medical records and documentation.
• Handle phone communications and client/evaluator support.
• Maintain organized documentation and data entry across software applications.

Skills

Organized

Customer service

Team player

Tech-savvy

Data-driven

Tools

Microsoft Office

PDF tools

Scanning equipment

Job description

Coordinator - Independent Medical Evaluation (IME) Services

The office Coordinator will play an essential role in coordinating administrative tasks related to Independent Medical Evaluations. This position involves timely management of medical records, handling phone communication, supporting clients and medical evaluators, and maintaining organized documentation. The ideal candidate is highly organized, reliable, and provides excellent customer service to clients, evaluators and examinees.

This position demands a high attention to detail, and the ability to prioritize work tasks while working within deadlines. Being a team player is a must.

What we do:

MRG Exams coordinates Independent Medical Evaluations for workers' compensation and disability claims. This has been our sole focus since being founded in 1998. We facilitate up to 1,000 exams/month.

Mission Focused:

Our singular ambition is to make sure that our clients' expectations are exceeded. We believe that when the client wins, we win.

Join a Dynamic Team:

Become a part of our collaborative and forward-thinking team. We're seeking a full-time candidate with an entrepreneurial spirit, strong customer service skills and a solutions-oriented mindset. Our team works to amaze every day.

Office in Westlake:

This is not a remote work opportunity. Embrace the vibrant team atmosphere at one of our corporate locations.

Best-in-Class Experience:

Provide a top-notch experience for our clients and our medical evaluators. Deliver extraordinary customer service to help maintain and develop our business relationships.

Tech-Savvy and Data-Driven:

Navigate seamlessly through multiple software applications.

Qualifications:

Previous administrative or office experience preferred, especially in a medical, legal, or workers' compensation environment. Proficiency with common office software (Microsoft Office, PDF tools, scanning equipment). Ability to work with confidential and sensitive medical information (HIPAA).