Imaging Supervisor - Federal

Iron Mountain; St. Louis (MO); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Health, wellness & retirement plans

401(k) with company match

Tuition reimbursement

Employee Stock Purchase Program

Day-one benefits

Job summary

Iron Mountain is seeking a motivated Imaging Supervisor - Federal to join our Government Imaging Team in St. Louis, MO.

You will oversee the secure, accurate digital conversion of physical records, ensuring data integrity and compliance with client SLAs. The ideal candidate has 2-3 years supervisory experience in a high-volume production environment, strong leadership, and a solid grasp of imaging processes.

Qualifications

• 2–3 years of supervisory experience in a production environment with 15–30 employees.
• Strong leadership, training, and organizational skills.
• Understanding of imaging processes and data integrity.
• Experience with invoicing and project management in high-volume settings.
• Clear communication with multiple internal and external stakeholders.
• Kofax knowledge is a plus and federal document imaging experience a plus.
• Ability to obtain a Public Trust Clearance and provide federal identification.

Responsibilities

• Lead a production team in high-volume records imaging and digitization.
• Ensure quality, accuracy, and timeliness of scanned images and data.
• Index and validate data across software applications with attention to detail.
• Maintain compliance with procedures, security protocols, and SLAs.
• Collaborate with supervisors and managers on process improvements.

Skills

Supervisory experience

Team training

Imaging processes

Invoicing process

Project management

Communication

Kofax knowledge

Federal imaging

Public Trust clearance

Federal identification

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking a motivated Imaging Supervisor - Federal to join our Government Imaging Team in St. Louis, MO. In this role, you will be responsible for ensuring the secure, accurate, and high-quality conversion of physical documents into digital assets, serving as a critical link in our information management services. This position is a great opportunity to gain experience in data integrity and digital transformation.

What You’ll Do (Responsibilities)

In this role, you will:

• Process and prepare a high volume of hard copy records for scanning, ensuring all documents are correctly sorted and prepped for efficient conversion.

• Operate and maintain scanning equipment to accurately convert physical documents into digital images, following strict quality control and production standards.

• Index and key critical data from documents into multiple software applications with a strong focus on detail and accuracy to ensure data integrity.

• Ensure compliance with all internal production procedures, security protocols, and client service level agreements to maintain document control and confidentiality.

• Other duties specified by your Supervisor/Manager

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• 2-3 years of supervisory experience in a production environment for a team of 15-30 employees in a similar field

• Strong team training and leadership skills

• Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills.

• Ability to assist in the invoicing process.

• Strong project management experience in a high volume production environment.

• This position requires effective communication, internally and externally. There will be interaction with multiple areas with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.

• Kofax knowledge is a plus

• Prior Federal document imaging is a plus

• Must be willing and able to obtain a Public Trust Clearance.

• Must have a minimum of one form of Federal Identification (e.g. State Issued Real ID, Passport, Passport Card, Military ID).

What We Offer (Benefits)

• Compensation is presented as an Annual Salary Starting at $62,200.00/an (**Negotiations Depending on Experience) and is Bonus Eligible

• Schedule:Monday through Friday - 2nd Shift - 3 PM to 11:30 PM

• Location: NPRC Building - 1 Archive Dr., St. Louis, MO

• Flexible Paid Time Off, 10 Paid Holidays + Wellness Time Off

• Comprehensive health, wellness, and retirement plans (Full benefits on day one, 401(k) with company match, and Employee Stock Purchase Program).

• Opportunities for continuous learning and professional growth (Tuition Reimbursement and internal management/leadership opportunities).

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Category: Operations Group