Imaging Specialist

Primerica; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Primerica's National Benefit Life division in Long Island City, NY seeks an Imaging Specialist to manage end-to-end document conversion, archiving, mail processing, and records logistics to ensure accessible files and regulatory compliance.

You will handle records, mail operations, and reporting, coordinating with offsite vendors, maintaining SOPs, and delivering weekly status updates to management.

Responsibilities

• Retrieve requested files across legacy formats and verify digital accessibility.
• Coordinate weekly transfers with offsite storage vendors to manage physical archive files.
• Log file movements and execute scheduled compliant paper purges every six months.
• Receive, sort, log, and open incoming mail and courier packages.
• Weigh outgoing mail, apply postage, and dispatch daily correspondence and parcels.
• Stamp, barcode, scan, and route digital mail to the appropriate department worklists.
• Maintain daily transaction tracking of mail, documents scans, and retrieval volumes.
• Compile weekly operational reports and project milestone updates for management.
• Write and update standard operating procedures for records management and scanning.

Job description

Join our Team Our location is located in Long Island City, NY. National Benefit Life has been a leader in our industry since 1963. As a subsidiary of Primerica Life, we maintain insurance policies for clients nationwide and when your family needs us most, we're there.

About this Position

The Imaging Specialist manages end-to-end document conversion, electronic archiving, mail processing, and physical records logistics to ensure organization-wide file access and regulatory compliance.

Responsibilities and Qualifications

Records Management & Retrieval

• Process document requests: Retrieve requested files across legacy physical formats and verify digital accessibility within Content Manager for end users.
• Manage warehouse logistics: Coordinate weekly transfers with offsite storage vendors to order, receive, track, and return physical archive files.
• Maintain logs & retention schedules: Record file movements in the in-force policy log and execute scheduled, compliant paper purges every six months.

Mail Operations

• Process incoming correspondence: Receive, sort, open, and log incoming mail and courier packages (USPS, UPS, FedEx).
• Prepare outgoing shipments: Weigh, apply correct postage, and dispatch daily outgoing correspondence and parcels on schedule.
• Distribute digital mail: Stamp, barcode, scan, and route digital mail to appropriate departmental worklists.

Reporting & Process Improvement

• Log workflows: Maintain daily transaction tracking across mail, document scans, and retrieval volumes.
• Deliver status reports: Compile and submit weekly operational reports and project milestone updates to management.
• Document standard procedures: Maintain and update standard operating procedures (SOPs) for records management, mailroom operations, and scanning protocols.

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At National Benefit Life, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Primerica is a leading provider of financial products and services to middle-income families in the U.S. and Canada. Since 1977, Primerica has helped millions of middle-income households protect their families and save for the future. We insure over 5.5 million lives and have approximately 3.0 million client investment accounts. Headquartered in metro Atlanta, Primerica is a Fortune 1000 company with over 2,800 employees located in the U.S. and Canada. Our employees are an integral part of achieving Primerica’s mission in creating more financially independent families and supporting over 151,000 licensed financial representatives across the U.S. and Canada.

The Company's competitive salaries, award-winning benefits packages, and employee recognition programs are just a few of the reasons the average employee tenure is 13 years.

Awards and Recognitions

• Newsweek’s America’s Greatest Workplaces
• USA Today’s Top Workplaces
• USA Atlanta Journal-Constitution’s Top Workplaces
• Forbes America’s Best Insurance Companies
• #1 Most Trusted Life Insurance Company by Investor’s Business Daily
• #3 Most Trusted Financial Company by Investor’s Business Daily

Our stock is traded on The New York Stock Exchange under the symbol "PRI".