Imaging Services Scheduler - Patient Care Coordinator

Broadlawns Medical Center; Des Moines (IA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

IPERSE retirement

Education assistance

Health insurance

PTO

Free parking

Supplemental insurance

529 college savings plan

Job summary

Broadlawns Medical Center seeks a scheduling clerk to support imaging services. The role handles scheduling, order entry, and related clerical duties to ensure accurate patient demographics, payer information, and documentation.

You will answer calls professionally, verify consent and financial information, obtain prior authorizations, and assist with patient positioning under supervision. Strong data accuracy and teamwork are essential.

Qualifications

• One year of customer service related work experience.
• Effective communication strategies.
• Experience with general computer applications.

Responsibilities

• Schedules imaging exams and enters orders into the computer system.
• Answers telephone in a positive and professional manner.
• Obtains consent information and signatures; ensures required paperwork.
• Reviews and updates patient demographics and payer information for claims and payments.
• Starts and ensures prior authorization is received before scheduling.
• Assists technologists with moving patients and positioning for procedures.

Skills

Customer service

Communication

General computer applications

EMR

PACS

Tools

PACS system

EMR software

Job description

Broadlawns Medical Center seeks a scheduling clerk to support imaging services. The role handles scheduling, order entry, and related clerical duties to ensure accurate patient demographics, payer information, and documentation.

You will answer calls professionally, verify consent and financial information, obtain prior authorizations, and assist with patient positioning under supervision. Strong data accuracy and teamwork are essential.