Imaging Service Coordinator

Brown University Health; Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health is seeking an Imaging Service Coordinator to support the imaging department and radiologists with administrative tasks. The role focuses on timely scheduling of STAT outpatient exams, closed-loop communication of findings, and ensuring accuracy and safety in daily operations.

This position emphasizes collaboration, process improvement, and adherence to organizational values while acting as a bridge between providers and radiologists, with a daily 8-hour shift and standard

Qualifications

• Associate’s degree preferred.
• Two or more years of administrative healthcare experience required.
• Prior experience with Epic strongly preferred.

Responsibilities

• Track, report, and communicate radiologic findings to ordering providers.
• Review exams changed due to protocol updates and obtain new orders and prior authorizations as needed.
• Approve add-on imaging studies using predefined criteria.
• Relay technical issues to IT as directed by Radiologists.
• Support Radiologists with interdepartmental and external communication, coordinating dialogue between providers and retrieval of necessary documents for report addenda.
• Triage Reading Room phone calls and distribute messages to Radiologists.
• Pre-screen and confirm appointments for exams and communicate conflicts/contraindications to the modality lead/manager.
• Review imaging templates for accuracy.
• Review modality schedules for conflicts.
• Perform other duties as assigned.

Skills

Administrative experience

Healthcare knowledge

Education

Associate degree preferred

Tools

Epic

Job description

SUMMARY: The Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks to increase departmental efficiency, accuracy, and safety. This position acts as the liaison between radiologists and ordering providers, ensures STAT outpatient imaging exams are scheduled timely without barriers and closed loop communication of actionable findings. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Responsible for tracking, reporting, and communicating radiologic findings meeting criteria and recommendations to ordering providers
• Daily review of exams changed due to protocol updates and obtain new order and prior authorization as needed
• Responsible for approving add-on imaging studies using predetermined criteria as specified by the respective subspecialty sections
• Relay technical issues to IT as directed by Radiologists
• Support Radiologists with interdepartmental and external communication, coordinating dialogue between providers, retrieval of necessary documents for report addendums, and other administrative tasks
• Triage Reading Room phone calls; transfer calls to the appropriate extension, and document and distribute messages to and from Radiologists
• Pre-screen and confirm appointments for exams as needed and communicate conflicts/contraindications to the modality lead/manager
• Review and ensure accuracy of imaging templates
• Review modality schedules for conflicts
• Performs other duties as assigned

MINIMUM QUALIFICATIONS

• EDUCATION: Associate’s degree preferred
• EXPERIENCE: Two or more years of administrative healthcare experience or related required
• Prior experience with Epic strongly preferred
• SUPERVISORY RESPONSIBILITY: None

Pay Range

$19.03-$31.39

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

BUH-167 Point Street - Coro - 167 Point Street Providence, Rhode Island 02903

Work Type

M-F 9:30am-6:00pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

No