Imaging Scheduling Specialist — Patient-First Radiology

The South Bend Clinic; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Adoption & surrogacy benefits

Community impact

Job summary

The South Bend Clinic is seeking a dedicated scheduling professional for Radiology in South Bend, IN. You will manage diagnostic imaging appointments across X-ray, ultrasound, mammography, CT, MRI, and more, ensuring complete orders and accurate patient data.

Responsibilities include coordinating dates, times, and prep instructions with patients and departments, verifying insurance and authorizations, and maintaining EMR scheduling records with patient privacy in mind.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Experience in scheduling or healthcare settings preferred.

Responsibilities

• Schedules diagnostic imaging appointments, including X-ray, ultrasound, mammography, CT, MRI, and other radiology procedures.
• Reviews orders for completeness and accuracy and obtains any missing information before scheduling.
• Coordinates appointment dates, times, locations, and required preparation instructions with patients and clinical departments.
• Verifies patient demographics, insurance information, referrals, and authorization requirements.
• Communicates procedure-specific preparation instructions to patients and answers general scheduling questions.
• Maintains accurate scheduling documentation within the electronic medical record and scheduling systems.
• Provides professional, compassionate service while protecting patient privacy and adhering to HIPAA requirements.
• Collaborates with radiology staff to resolve scheduling concerns.
• Monitors schedules for accuracy and efficiency and maximize appointment availability.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Data entry

HIPAA compliance

Education

High school diploma

Job description

The South Bend Clinic is seeking a dedicated scheduling professional for Radiology in South Bend, IN. You will manage diagnostic imaging appointments across X-ray, ultrasound, mammography, CT, MRI, and more, ensuring complete orders and accurate patient data.

Responsibilities include coordinating dates, times, and prep instructions with patients and departments, verifying insurance and authorizations, and maintaining EMR scheduling records with patient privacy in mind.