Imaging Scheduler — Patient-Centric Scheduling Pro

Summit Health Management; West Orange (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management is seeking an PSR – Imaging Scheduler to support the Imaging Department. The role includes greeting patients, scheduling radiology exams, and handling pre-exam prep and insurance inquiries.

The ideal candidate will have strong customer service skills, be able to manage multiple tasks, and maintain HIPAA compliance in all interactions. Experience with EHR and practice management systems is preferred. This position requires daily on-site presence.

Qualifications

• High School Diploma or GED required.
• Diploma from a vocational or technical program preferred.
• 0-1 years experience required; 2-4 years preferred.

Responsibilities

• Greets patients, customers and family in person and by phone in a courteous and timely manner.
• Ensures patient arrival according to schedule and updates patient arrival time when necessary.
• Proficient knowledge and understanding of insurance.
• Collection of patient co-pays and outstanding balances.
• Schedules and reschedules radiology exams as requested and per department protocol.
• Observes HIPAA confidentiality in all operations.
• Communicates proactively with provider offices, technologists, and leadership.

Skills

Customer service

Communication

Multitasking

Time management

Education

High School Diploma or GED

Vocational/Technical diploma preferred

Tools

EHR

Practice Management System

Job description

Summit Health Management is seeking an PSR – Imaging Scheduler to support the Imaging Department. The role includes greeting patients, scheduling radiology exams, and handling pre-exam prep and insurance inquiries.

The ideal candidate will have strong customer service skills, be able to manage multiple tasks, and maintain HIPAA compliance in all interactions. Experience with EHR and practice management systems is preferred. This position requires daily on-site presence.