Radiology Patient Access Scheduler

Northside Hospital; Duluth (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital is seeking a patient access front desk professional to greet patients, pre-register for imaging, and verify demographics and insurance data. You will coordinate radiology scheduling, process payments, and ensure accurate record keeping across multiple information systems.

Required is at least one year of medical clerical experience or an associate's degree, with CPR potentially required by some departments. Proficiency in MS Office and strong communication skills are essential.

Qualifications

• One year of medical clerical or related experience is required.
• CPR certification may be required by department.
• Typing requirements vary by department; see requisition for requirements.

Responsibilities

• Serves as initial patient contact and pre-registers patients for imaging procedures.
• Enter demographics, insurance coding, and medical information accurately.
• Prepare patient records, schedules, and radiology jacket for procedures.
• Educate patients while ensuring HIPAA compliance and Medicare guidelines.
• Coordinate add-ons, pre-certifications, and faxes of radiology reports.
• Maintain supplies, inventory, and multi-system competencies as needed.
• Assist clinical staff with safe patient handling and data entry.
• Manage complaint handling and service recovery in a professional manner.

Skills

Customer service

Data entry

Communication

Medical terminology

Problem-solving

Education

Associate's degree

Tools

MS Office

Job description

Northside Hospital is seeking a patient access front desk professional to greet patients, pre-register for imaging, and verify demographics and insurance data. You will coordinate radiology scheduling, process payments, and ensure accurate record keeping across multiple information systems.

Required is at least one year of medical clerical experience or an associate's degree, with CPR potentially required by some departments. Proficiency in MS Office and strong communication skills are essential.