Imaging Scheduler & Patient Care Coordinator

Cardiac Study Center (CSC), inc., PS; Auburn (WA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental & vision plans

FSA/HSA options

Retirement matching

Paid vacation & floating holidays

Mental health resources

Job summary

Cardiac Study Center in Tacoma invites an Imaging Medical Secretary to join our onsite imaging department. You will schedule imaging appointments across multiple modalities using EPIC and RIS, maintain accurate records, and support daily operations while interfacing with patients, providers, and technologists to ensure smooth, timely care.

Ideal candidates have a high school diploma, medical-office scheduling experience, strong computer skills in Microsoft Office, and excellent communication.

Qualifications

• High School Diploma or GED required.
• Experience in a medical office setting with scheduling responsibilities preferred.
• Strong computer skills including Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work efficiently under pressure.
• Strong attention to detail and organizational skills.

Responsibilities

• Schedule imaging appointments across multiple modalities using EPIC and RIS, ensuring accuracy in booking, preparation, and resource allocation.
• Coordinate urgent and STAT imaging requests with modality leads and providers.
• Answer and screen calls via a multi-line phone system, providing excellent customer service to patients, families, and referring offices.
• Review patient orders and histories to ensure appropriate exams with correct protocols.
• Obtain and document patient demographics, insurance, and diagnosis information; coordinate referrals and authorizations as needed.
• Ensure previous imaging records are available in PACS for review by technologists and providers.
• Maintain templates, schedules, and protocols, communicating updates to team members.
• Prepare requisitions with accurate ICD-10 codes, exam histories, and reasons for studies.
• Support daily departmental operations, including QA, data management, and customer service initiatives.

Skills

High School Diploma or GED

Scheduling responsibilities

Microsoft Office Suite

Excellent written and verbal comms

Multitask and prioritize

Attention to detail

Education

Post high school clerical training or college coursework

Medical Terminology certification

Tools

EPIC

Cerner

Radiology Information Systems (RIS)

McKesson

Philips I-site

Job description

Cardiac Study Center in Tacoma invites an Imaging Medical Secretary to join our onsite imaging department. You will schedule imaging appointments across multiple modalities using EPIC and RIS, maintain accurate records, and support daily operations while interfacing with patients, providers, and technologists to ensure smooth, timely care.

Ideal candidates have a high school diploma, medical-office scheduling experience, strong computer skills in Microsoft Office, and excellent communication.