Imaging Medical Secretary

Cardiac-Study-Center-; Auburn (WA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly pay

Health insurance

Dental & Vision plans

FSA/HSA options

Retirement matching

Paid vacation & floating holidays

Job summary

Cardiac Study Center in Tacoma, WA seeks an Imaging Medical Secretary to schedule and coordinate imaging appointments, maintain accurate records, and support daily imaging department operations. You will interact with patients, providers, and technologists to ensure seamless care.

The role is full-time and onsite, requiring strong organizational skills, attention to detail, and proficiency with imaging systems like EPIC/RIS. Experience in medical offices is preferred.

Qualifications

• High school diploma or GED required with medical office exposure.
• Experience scheduling imaging and using clinic systems preferred.
• Strong computer skills and attention to detail are essential.

Responsibilities

• Schedule patient imaging appointments across modalities in EPIC and RIS.
• Coordinate urgent imaging requests with leads and providers.
• Answer calls on a multi-line system with excellent service.
• Review orders and histories to ensure correct exams and protocols.
• Collect patient demographics, insurance, and diagnoses; handle referrals.
• Ensure prior imaging records are accessible in PACS.
• Maintain templates, schedules, and communicate updates.
• Prepare requisitions with ICD-10 codes and study reasons.
• Assist with QA, data management, and departmental operations.

Skills

Strong computer skills

MS Office proficiency

Excellent written & verbal comms

Multitasking under pressure

Attention to detail

Education

High School Diploma or GED

Post high school clerical training / college coursework

Tools

EPIC

Radiology Information Systems (RIS)

PACS access

Job description

Imaging Medical Secretary

Cardiac Study Center – Tacoma, WA

Who We Are
At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.

We are a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you’ll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day.

Why should you work with us?

• Dynamic environment – Coordinate and schedule imaging services that directly impact patient care and timely diagnostics.
• Professional development – Expand your knowledge of imaging procedures, medical terminology, and scheduling systems while working with an experienced team.
• Collaborative culture – Be part of a supportive team that values communication, respect, and excellence in patient care.
• Meaningful work – Your attention to detail and organizational skills will ensure patients receive prompt, high-quality care.

The Position

As an Imaging Medical Secretary, you will play a key role in scheduling and coordinating imaging appointments, maintaining accurate records, and supporting the daily operations of our imaging department. You will interact directly with patients, providers, and technologists to ensure seamless care and efficient clinic operations.

Your Day-to-Day Work

• Schedule patient imaging appointments across multiple modalities using EPIC and Radiology Information Systems, ensuring accuracy in booking, preparation, and resource allocation.
• Coordinate urgent and STAT imaging requests with modality leads and providers.
• Answer and screen calls via a multi-line phone system, providing excellent customer service to patients, families, and referring offices.
• Review patient orders and histories to ensure appropriate exams are scheduled with the correct protocols and precautions.
• Obtain and document patient demographic, insurance, and diagnosis information; coordinate referrals and authorizations as needed.
• Ensure previous imaging records are available in PACS for review by technologists and providers.
• Maintain templates, schedules, and protocols, communicating updates to team members.
• Prepare requisitions with accurate ICD-10 codes, exam histories, and reasons for studies.
• Support daily departmental operations, including QA, data management, and customer service initiatives.

Environment and Shift Details

This is a full-time, onsite position based in our imaging department. The role requires extended periods of computer use, frequent phone and in-person communication, and occasional travel between clinics.

Experience & Qualifications

Must-Haves

• High School Diploma or GED.
• Experience in a medical office setting, preferably with scheduling responsibilities.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work efficiently under pressure.
• Strong attention to detail and organizational skills.

Nice-to-Haves

• Post high school clerical vocational training or college coursework.
• Medical Terminology certification.
• Experience with EPIC, Cerner, or Radiology Information Systems such as McKesson or Philips I-site.
• Prior imaging scheduling experience in a clinic or hospital setting.

Pay and Benefit Expectations

While you’re focused on supporting imaging operations and enhancing patient care, we’ll support you with:

• Competitive hourly pay ($26.09-$37.62) - range based on experience and education)
• Comprehensive health insurance (with zero-cost premiums)
• Dental & vision plans
• FSA/HSA options
• Retirement matching
• Paid vacation & floating holidays
• Mental health resources and more!

Bring your organizational talents and dedication to patient care to Cardiac Study Center as an Imaging Medical Secretary.