Imaging Referrals & Scheduling Coordinator

Intermed; Portland, Northern (ME, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

InterMed in Portland, ME seeks an Imaging Referrals Scheduler to handle precertification and scheduling of imaging exams, coordinating with outside facilities as needed. This role serves as a resource to all imaging modalities and sites.

You will obtain medical history and determine medical necessity, ensure orders are correct, educate patients, screen contraindications, coordinate external imaging when required, and support the onboarding of new team members while upholding HIPAA and

Qualifications

• High School diploma or equivalent required.
• Prior medical office experience preferred.
• Experience with EMR strongly preferred.
• Proficiency with Windows-based computer applications and the ability to type efficiently while conversing with patients.
• Understanding of medical terminology preferred.
• Excellent professional judgement, attention to detail, phone skills, and decision-making ability.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Receives requests for imaging exams and acquire pre-certification if needed.
• Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review.
• Ensures orders are correct and communicates radiologist recommendations to clinical teams.
• Maintains knowledge of patient prep instructions based on imaging modality and exam ordered.
• Provide patients and family members with appropriate education and instruction.
• Screens patients for contraindications.
• Coordinates imaging appointments for patients outside InterMed when necessary and follows up.
• Answers/triages incoming calls.
• Requests outside records when needed.
• Understands/utilizes all electronic and computer systems including basic trouble shooting.
• Participates in the onboarding of new team members.
• Maintains confidentiality in alignment with HIPAA guidelines and InterMed policies.
• Perform other duties to support the mission, vision and values of InterMed.

Education

High School diploma or equivalent

Tools

EMR systems

Windows applications

Job description

InterMed in Portland, ME seeks an Imaging Referrals Scheduler to handle precertification and scheduling of imaging exams, coordinating with outside facilities as needed. This role serves as a resource to all imaging modalities and sites.

You will obtain medical history and determine medical necessity, ensure orders are correct, educate patients, screen contraindications, coordinate external imaging when required, and support the onboarding of new team members while upholding HIPAA and