Imaging & OR Systems Specialist (Flexible Schedule)

ARTHREX ORLANDO; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Arthrex Orlando is seeking an Agency I/R Specialist to maintain Synergy imaging and OR integration equipment and support local and corporate events. The role also handles territory case management, product education, and coordination of repairs and software upgrades.

The successful candidate will communicate effectively with surgeons and healthcare professionals, work autonomously, and adapt to schedule flexibility including some nights and weekends. Bachelor’s Degree preferred.

Qualifications

• Excellent organizational skills and attention to detail.
• Confident, self-assured, and comfortable with independent action.
• Demonstrates initiative, a sense of urgency, and the ability to take responsibility.
• Ability to react quickly to change and come up with practical problem-solving ideas.
• Excellent communication skills, both verbal and written and customer service skills.
• Ability to handle multiple tasks simultaneously.
• Ability to work in the Bio-Skills Lab with anatomy knowledge and equipment.
• Flexibility with schedule; some nights and weekends.
• Bachelor’s Degree preferred.

Responsibilities

• Perform Arthrex’s standard preventative maintenance services on all Synergy imaging and OR integration equipment.
• Imaging and OR integration equipment upkeep to keep products in good operating condition.
• Coordinate, facilitate, and participate in local and corporate events.
• Assist with Territory case management and logistics.
• Represent Arthrex Orlando as a leader in our industry and the marketplace with surgeons and healthcare professionals.
• Provide Arthrex software upgrades as available.
• Troubleshoot and resolve customer and product issues per manuals.
• Document equipment service results for quality records.
• Educate Customer staff on safe and effective use of Arthrex Synergy products.
• Coordinate repair, replacement, and/or return of Arthrex products via Arthrex.
• Implementation and installation of Customer purchases, including setup of equipment and software.
• Other services may be authorized by Arthrex Corporate.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Independent work

Bio-Skills Lab knowledge

Education

Bachelor’s Degree preferred

Job description

Arthrex Orlando is seeking an Agency I/R Specialist to maintain Synergy imaging and OR integration equipment and support local and corporate events. The role also handles territory case management, product education, and coordination of repairs and software upgrades.

The successful candidate will communicate effectively with surgeons and healthcare professionals, work autonomously, and adapt to schedule flexibility including some nights and weekends. Bachelor’s Degree preferred.