Imaging Operations & Patient Services Specialist

UnityPoint Health; Madison (WI); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

Paid time off

401K matching

Dental insurance

Vision insurance

Disability insurance

Tuition reimbursement

Adoption assistance

Pet insurance

Job summary

UnityPoint Health in Madison, WI seeks an Imaging Management Assistant to handle image management duties, release of images/reports, importing images, PACS QA, and support of safety and regulatory initiatives within Medical Imaging.

Responsibilities include patient customer service (in-person and by phone), collaboration with imaging staff, and ensuring accuracy and compliance in daily operations.

Qualifications

• High school diploma or equivalent.
• Experience with medical information systems and processes.
• Knowledge of anatomy and medical terminology.
• Strong interpersonal and customer service skills.

Responsibilities

• Manage image release and import for patient records.
• Perform PACS QA and image cleanup tasks.
• Provide in-person and telephone patient customer service.

Skills

Medical information systems

Customer service

Anatomy knowledge

Medical terminology

Interpersonal skills

Equipment operation

Education

High school diploma or equivalent

Tools

PACS QA

Job description

UnityPoint Health in Madison, WI seeks an Imaging Management Assistant to handle image management duties, release of images/reports, importing images, PACS QA, and support of safety and regulatory initiatives within Medical Imaging.

Responsibilities include patient customer service (in-person and by phone), collaboration with imaging staff, and ensuring accuracy and compliance in daily operations.