Imaging Operations Manager

Iron Mountain; Inglewood (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (on

Monday-Friday full weekday schedule

Paid Time Off

Paid Volunteer Days

Fidelity 401(k) with match

Life Insurance

Short-Term Disability

Flexible Spending Account

Education Reimbursement

Working Advantage discounts

Advancement opportunities

Employee Resource Groups

Job summary

Iron Mountain seeks an Imaging Operations Manager to lead our branch imaging operations, oversee daily workflows, optimize processes, and ensure high imaging standards. You will partner with local sales and training staff, manage imaging equipment, and coordinate capacity planning to support secure, efficient data handling.

This in-person role requires a Secret DoD Clearance, a Bachelor's in Business or CS, 5–7 years IT experience with 2–3 years in management, and strong knowledge of imaging

Qualifications

• Must have a Secret DoD Clearance (Tier 3) before starting. A US citizenship is required to obtain this clearance level.
• Bachelor’s degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Responsibilities

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Capacity planning including throughput of each phase of imaging, system utilization, backup and DR process

Skills

DoD clearance

Management

Imaging operations

Kofax

Networking basics

Education

Bachelor’s degree in Business or Computer Science

Post-graduate education (plus)

Tools

Kofax Ascent Capture

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Elevate Your Career with Iron Mountain

Join our team as the Imaging Operations Manager , where you’ll play a pivotal role in shaping the future of our Branch and District Imaging Operations.

In this dynamic position, you’ll oversee daily operations, streamline workflow processes, and uphold our high imaging standards. You’ll assess facility performance and capacity, ensuring we consistently deliver excellence. As a key liaison for implementations, you’ll represent the branch on DMS operations calls, driving impactful initiatives that enhance our services. If you’re ready to lead with purpose and make a tangible difference, we want to hear from you!

***This job is In-Person and not a remote Job, location is: 2310 E El Segundo Blvd, El Segundo, CA***

• ACTIVE GOVERNMENT SECRET CLEARANCE IS REQUIRED FOR THIS ROLE

What we offer:

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
• Advancement opportunities
• Employee Resource Groups

Responsibilities:

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements and Competencies:

• Must have a Secret DoD Clearance (Tier 3) before starting. A US citizenship is required to obtain this clearance level.
• Bachelor’s degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Reasonably expected salary range: $81,200.00 - $108,300.00

Please note that an employee’s starting salary may vary based on a variety of factors. WhereState, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group