Imaging & Oncology Scheduling Specialist

Akumin®; Danbury (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, and vision insurance

HSA accounts with employer contributed

401(k) eligibility with employer match

Paid holidays

Defined PTO and sick time

Job summary

Akumin Brookfield is seeking a Scheduling Coordinator to join our radiology and oncology services team. The role handles incoming and outgoing calls to schedule appointments, pre-register patients, and route inquiries to the right team members, ensuring a high level of courteous customer service.

You will work across our nationwide sites, following a daily task list, and may take on additional duties as assigned by the Scheduling Manager. We offer competitive pay and benefits.

Qualifications

Responsibilities

• Makes outgoing calls and receives incoming calls to schedule appointments and pre-register patients based on the daily Task List.
• Follows prescribed list of questions and provides standardized responses to get and give information during scheduling/pre-register calls.
• Determines needs of customers' incoming calls on the automated call distribution system and transfers to appropriate personnel to meet their needs.
• Completes any additional job duties given by the Scheduling Manager or Scheduling Lead.
• Completes any additional job duties as assigned.

Job description

Akumin Brookfield is seeking a Scheduling Coordinator to join our radiology and oncology services team. The role handles incoming and outgoing calls to schedule appointments, pre-register patients, and route inquiries to the right team members, ensuring a high level of courteous customer service.

You will work across our nationwide sites, following a daily task list, and may take on additional duties as assigned by the Scheduling Manager. We offer competitive pay and benefits.