Imaging Information Assistant

WellSpan Health

York (York County)

On-site

USD 36,000 - 54,000

Full time

6 days ago

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Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health is seeking an Imaging Information Management support specialist for York Hospital. This full-time role handles communication of non-routine findings, ROI requests, and support to Radiologists in the York Hospital Imaging department.

Evenings shift, 2:45p-11:15p with rotating weekends and holidays, ensuring accurate documentation and excellent customer service. Relevant experience and education as listed apply.

Qualifications

High School diploma or GED is required.
Associate degree in Medical Secretary, Medical Assistant or related field preferred.

Responsibilities

Processes release of information requests for legal/medical purposes from ROI department.
Searches imaging records and prepares inventories and releases.
Handles de-identified CD requests used in research programs.
Researches and suggests improvements to Imaging Information Management processes.
Contacts patients/requestors to resolve issues with requests.
Provides accurate communication of non-routine imaging findings to ordering providers.
Answers and manages imaging dept phone calls with professional service.
Processes duplication and importing of images for patient care.
Disseminates exam information to outside radiology services for timely interpretation.
Assists Radiologists with image import, unread worklists, and telephone duties.
Enters/Retrieves data from computer systems and QA documents.
Maintains documentation on imaging forms and patient records.
Coordinates mail and imaging items to off-site facilities.

Skills

Computer skills

Typing

Filing

Multitasking

Education

High School diploma or GED

Associate degree

Job description

Evenings

Monday - Friday, 2:45p-11:15p with rotating weekends and holidays

General Summary

Performs various duties related to the communication of non-routine findings, telephone management, processing non-legal and legal requests from WellSpan Release of Information (ROI) department, and assists Radiologists with various duties.

Job Description

York Hospital Imaging Support Services

Full Time (80 hours/pay period)

Evenings

Monday - Friday, 2:45p-11:15p with rotating weekends and holidays

General Summary

Responsibilities

Duties and Responsibilities

Processes release of information requests generated by the WellSpan Release of Information department for legal and/or medical purposes. Performs a precise and exhaustive search of patient imaging records. Prepares a comprehensive inventory of all requested imaging records. Prepares requested communication and records to be released for legal purposes.
Processes de-identified CD requests that are utilized in research programs.
Researches, analyzes, and proposes solutions and/or makes recommendations regarding Imaging Information Management processes.
Contacts patients and other requestors to resolve issues with a request when necessary.
Provides accurate communication of Imaging non-routine findings to the ordering provider.
Answers and manages incoming phone calls to the Imaging Information Management department. Consistently provides exceptional customer service by identifying and addressing caller needs in a professional, positive, and caring manner. Transfer calls appropriately when required.
Processes requests for the duplication of images for continuing of care.
Processes requests for the importing of outside images into the Picture Archive Computer System.
Processes requests to disseminate exam information to the designated outside radiology service for timely interpretation of Imaging exams.
Assists Radiologists with various duties such as importing images, monitoring unread worklists to ensure timely interpretation of exams, and assisting with telephone calls.
Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
Scans documents into various computer software applications and uses a QA process to ensure accuracy.
Maintains quality customer service by ensuring accurate and complete documentation on required Imaging forms and/or patient records.
Coordinates mail and other related Imaging items to off-site facilities.
Performs various clerical duties such as filing, faxing, scanning, copying, sorting/distributing incoming and outgoing mail, setting up/maintaining files, and preparing reports.

Required For All Jobs

Performs other related duties as identified.
WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Qualifications

QUALIFICATIONS

Minimum Education