Imaging Coordinator

Tanner Clinic; Kaysville (UT); On-site; USD 24,796 - 38,572; Full time

Job summary

Tanner Clinic in Kaysville seeks an Imaging Coordinator to manage scheduling for MRI, CT, and ultrasound, greet patients, and handle insurance information. You will also obtain pre-authorization and remind patients of upcoming appointments, while guiding them through CT exam preparation.

The role requires proficiency with an EHR system, strong communication skills, and the ability to maintain professionalism in a busy office environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Medical scheduling experience preferred.
• Knowledge: Medical terminology, confidentiality and release guidelines.
• Skills: Basic computer skills; clear written, verbal, and telephone communication.
• Abilities: Maintain professional demeanor under stress.
• Equipment Operated: Standard office equipment.
• Work Environment: Standard office setting.
• Mental/Physical Requirements: Sit about 90% of the day.

Responsibilities

• Schedule patients for MRI, CT, and Ultrasound procedures.
• Greet patients warmly and promptly.
• Gather patient and insurance information efficiently and accurately.
• Obtain pre-authorization of various radiology procedures with insurance companies.
• Call and remind patients of their appointment 24 hours prior to scheduled time.
• Provide CT exam instructions and preparation guidance.
• Reschedule appointments for patients and providers promptly.
• Work on an EHR system.
• Other duties as assigned.

Skills

Basic computer skills

Written communication

Verbal communication

Phone system

Hearing ability

Clear speech

Education

High school diploma or equivalent

Tools

EHR system

Job description

Overview

Tanner Clinic has an immediate opening for an Imaging Coordinator.

Location: Kaysville Business Office

Hours: Monday - Friday 8am - 5pm

Essential Job Responsibilities

• Schedule patients for MRI, CT, and Ultrasound procedures
• Greet patients in a warm, friendly, and prompt manner
• Gather patient and insurance information efficiently and accurately
• Obtain pre‑authorization of various radiology procedures with insurance companies
• Call and remind patients of their appointment 24 hours prior to their scheduled time
• Give patients schedule for CT exams and instructions on how to prepare for their scheduled exam
• Reschedule appointments for patients and providers promptly and professionally
• Work on an EHR system
• Other duties as assigned

Requirements

• Education: High school diploma or equivalent
• Experience: Previous medical scheduling experience preferred. Previous healthcare experience and/or familiarity with medical terminology helpful. Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred.
• Knowledge: Knowledge of laws and guidelines regarding medical records maintenance, confidentiality, and release. Knowledge of medical terminology and departmental services.
• Skills: Basic computer skills. Pleasant and effective written, verbal, and telephone communication skills. Ability to use multi‑line phone system, including transferring calls and paging. Adequate hearing to answer phone and speak with patients. Ability to speak clearly and loudly enough to be heard by callers and patients.
• Abilities: Maintain professional demeanor during stressful situations. Elicit appropriate information to route calls to the appropriate person. Pre‑empt, calm, or defuse irate callers and patients by working with them to identify concerns and properly direct calls.
• Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
• Work Environment: Standard office environment using computers, fax machines, copiers, printers, telephones, etc.
• Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.