Imaging Services Assistant

Ridgeview; Minneapolis (MN); On-site; USD 34,000 - 42,000; Full time

Job summary

Ridgeview in Minneapolis, MN is seeking a friendly, detail-oriented receptionist to create a positive first impression for patients. You will handle registration, scheduling, and a range of administrative duties to keep the department running smoothly.

Responsibilities include answering phones, greeting patients, scanning and posting documents, processing basic insurance tasks, and obtaining prior notifications for high-tech imaging exams.

Qualifications

• High school diploma or equivalent.
• At least 1 year of medical office experience.

Responsibilities

• Performs basic receptionist duties including answering and returning phone calls, retrieving voicemail and managing office supplies.
• Greets and provides courteous customer service to internal and external customers.
• Ensures accurate processing of patient registration and scheduling.
• Scans, files and posts documents into patient charts.
• Performs basic insurance processing tasks to support reimbursement.
• Performs medical insurance authorizations.
• Monitors petty cash.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.

Skills

Microsoft Office

Customer service

Communication

Multitasking

Teamwork

Medical terminology

Insurance basics

Attention to detail

Education

High school diploma or equivalent

Medical office experience

Tools

Microsoft Office (Word/Excel)

Job description

Purpose of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for completing prior notifications for high-tech imaging exam with insurances.

Job Functions

• Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
• Greets and provides courteous customer service to internal and external customers.
• Assures accurate processing of patient registration and scheduling.
• Scans, files and posts documents into patient charts.
• Assures reimbursement through basic insurance processing tasks.
• Performs medical insurance authorizations.
• Monitors petty cash.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.

Minimum Education/Work Experience

• High school graduate or equivalent
• One year of medical office experience

Knowledge/Skills/Abilities

• Knowledge of basic computer functions and Microsoft Office applications
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Knowledge of Medical Terminology
• Basic knowledge of insurance information
• Ability to multi-task
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

• Previous electronic medical software experience

Link to Employee Health Physical Demands

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available.