Imaging Center Operations Lead

Brightlightimaging; Bedford Park (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

PTO & Holidays

Medical insurance

Dental insurance

Vision insurance

Life Insurance & AD&D

Disability insurance

401(k) with company match

On-site training

Uniform allowance

Competitive pay

Quarterly appreciation meals

Job summary

Bright Light Medical Imaging is seeking a Site Operations Supervisor for an on-site role in Bedford Park, IL. You will lead a 20–25 person team across front desk, scheduling, and support staff, ensuring smooth patient flow and compliance with HIPAA.

The role emphasizes staff development, appointment coordination, and performance monitoring to sustain high-quality imaging services. Excellent communication and healthcare operations experience are essential.

Qualifications

• 2–5 years of experience in healthcare operations or medical office management.
• Prior supervisory or lead experience preferred.
• Expertise in medical office workflows, scheduling, and patient registration.
• Familiarity with insurance verification and basic billing processes.
• Strong understanding of HIPAA and patient confidentiality requirements.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with EMR/RIS, scheduling systems, and basic office software.

Responsibilities

• Supervise daily operations of the imaging site with 20–25 staff.
• Lead front-desk, scheduling, and support teams to ensure patient experience.
• Coordinate patient flow to minimize wait times and optimize imaging schedules.
• Monitor scheduling, registration accuracy, and insurance verification.
• Perform site walk-throughs for readiness, cleanliness, and safety.
• Ensure HIPAA compliance and adherence to company policies.
• Oversee equipment maintenance and office supply management.
• Support onboarding, training, and performance coaching.
• Collaborate with technologists and management on staffing and operations.
• Track attendance, timekeeping, and productivity metrics.

Job description

Bright Light Medical Imaging is seeking a Site Operations Supervisor for an on-site role in Bedford Park, IL. You will lead a 20–25 person team across front desk, scheduling, and support staff, ensuring smooth patient flow and compliance with HIPAA.

The role emphasizes staff development, appointment coordination, and performance monitoring to sustain high-quality imaging services. Excellent communication and healthcare operations experience are essential.