Imaging Center: Assistant Practice Manager

Southcoast-Health-System-; Savannah (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health

FSA/HSA

Dental

Vision

401k with employer contribution

PTO & Holidays

Supplemental insurance

Job summary

SouthCoast Health System is seeking an Assistant Practice Manager for the Imaging Center in Savannah, GA. This working manager role oversees clerical staff, handles patient check-in/out, and ensures timely processing of all procedure orders.

Candidate should have 5 years in a medical office with 2+ years in supervision, strong medical terminology knowledge, and proficiency in standard office software. Education: HS diploma; a degree in healthcare management is preferred.

Qualifications

• Five years' experience in a medical office setting is preferred; two years in a supervisory role.
• Knowledge of medical terminology.
• Proficiency in word processing and computer applications.
• Outstanding interpersonal skills and ability to interact with physicians and staff; positive attitude towards patients and colleagues.
• Education: High School Diploma/GED required; an Associate degree or higher in business/healthcare management is preferred.

Responsibilities

• Supervises clerical staff day-to-day; ensures patient check-in/out and timely processing of procedure orders.
• Performs working manager duties across imaging clerical positions as needed.
• Oversees and manages clerical staff within the Imaging Department.
• Assigns daily tasks and monitors performance for productivity and accuracy.
• Ensures compliance with departmental policies, procedures, and quality standards.
• Facilitates staff training and professional development.
• Promotes a positive team environment and addresses staff concerns promptly.
• Books, coordinates and reschedules patient appointments; communicates with staff as needed.
• Schedules patients by modality; arranges interpreter/translation services; documents in scheduling system.
• Collects and verifies patient demographics; maintains patient profiles in the system.
• Keeps modality schedules current; confirms appointments.
• Answers phones, screens calls, and provides general information on appointments and schedules.
• Supports radiology operations by contributing to plans and improvements; resolves problems and optimizes systems.
• Supports patient care by resolving radiology scheduling issues with physicians and staff; maintains QA programs.
• Provides and monitors scheduling data via dashboards.

Skills

Interpersonal skills

Medical terminology

Word processing

Computer applications

Education

High School Diploma/GED

Associate degree or higher in business/healthcare management

Job description

SouthCoast Health System is seeking an Assistant Practice Manager for the Imaging Center in Savannah, GA. This working manager role oversees clerical staff, handles patient check-in/out, and ensures timely processing of all procedure orders.

Candidate should have 5 years in a medical office with 2+ years in supervision, strong medical terminology knowledge, and proficiency in standard office software. Education: HS diploma; a degree in healthcare management is preferred.