Image Review Team Lead – Operations & Quality

Colonial Group; Union (NJ); On-site; USD 55,000 - 90,000; Full time

Job summary

Colonial Group is seeking an Image Review Supervisor to support the manager across production, quality, staff development, and client relations in a MIR operation based in New Jersey. This role focuses on leading a team, maintaining efficient workflows, and ensuring accurate documentation and reporting.

You will oversee data collection, processing, and evaluation of MIR materials, supervise daily floor operations, track metrics, and train staff while coordinating payroll and attendance.

Qualifications

• Experience supervising a Manual Image Review (MIR) team.
• Strong payroll, scheduling, and attendance management.
• Ability to train and develop staff.
• Proficiency with reporting and scheduling tools.

Responsibilities

• Oversee the collection, processing, and evaluation of information related to Manual Image Review (MIR) project.
• Supervise daily operations on the MIR project floor and ensure efficient workflow management.
• Track and report daily production metrics, demonstrating the ability to generate and analyze reports.
• Train, guide, and supervise personnel, ensuring they understand their duties and responsibilities.
• Monitor employee work hours, overtime, vacation, sick leave, and prepare payroll for submission.
• Coordinate employee vacation schedules to maintain adequate staffing levels, stepping in as needed.
• Oversee attendance and professional appearance standards.
• Ensure all documentation and training records are completed and properly filed in employee records.
• Maintain regular communication with the client and Manager.
• Conduct audits of processed images based on Image Review Reports.
• Prepare and deliver employee performance appraisals.
• Uphold and enforce company policies and procedures.

Skills

Leadership

Reporting software

Job description

Colonial Group is seeking an Image Review Supervisor to support the manager across production, quality, staff development, and client relations in a MIR operation based in New Jersey. This role focuses on leading a team, maintaining efficient workflows, and ensuring accurate documentation and reporting.

You will oversee data collection, processing, and evaluation of MIR materials, supervise daily floor operations, track metrics, and train staff while coordinating payroll and attendance.