ILS - US Customs Specialist

ILS Company; Tucson (AZ); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Company Paid Life Insurance

401(k) and 401(k) matching

Paid Time Off

Sign-On Bonus

Performance Bonus

Tuition Reimbursement

Referral Program

Job summary

The ILS Company is seeking a US Customs Specialist in Tucson, AZ to manage import/export operations, prepare documents, and liaise with clients, brokers, carriers, and warehouses ensuring CBP compliance and accurate records.

This full-time role requires ability to monitor shipments, coordinate with partners, and support audits, with a focus on process improvements and customer service.

Qualifications

• High School Diploma or equivalent.
• 1 year of experience in logistics, international trade, or related field.
• Technical understanding of international commerce.
• Understanding of Customs compliance and ACE.
• Bilingual, English-Spanish required.

Responsibilities

• Execute and monitor import and export operations between the United States and Mexico.
• Prepare, review, and process customs documentation for import, export, bonded warehouse, in-bond, and transportation shipments.
• Validate customs documents, including entry summaries, invoices, manifests, packing lists, certificates of origin, bonds, and shipping instructions.
• Prepare CBP Forms 62, Transportation and Exportation (T&E) documents, and other required customs forms.
• Coordinate customs clearance and ensure timely release and export closure.
• Monitor bonded shipments, open in-bonds, General Order shipments, and warehouse entries to ensure compliance.
• Coordinate with customs brokers, carriers, warehouse personnel, customers, and internal teams to facilitate shipment processing.
• Track shipment status and communicate delays, exceptions, or issues to the appropriate parties.
• Ensure compliance with applicable U.S. and international trade regulations, including CBP requirements, 19 CFR, 18 CFR, USMCA, and other applicable regulations.
• Follow up with carriers, brokers, customers, and internal departments to prevent bond violations and resolve shipment issues.
• Identify, document, and report compliance concerns, shipment discrepancies, and high-risk activities.
• Assist with internal and external compliance audits and provide supporting documentation as needed.
• Prepare operational, compliance, and technical reports for management and other departments.
• Collaborate with the Finance department to support billing and service invoicing.
• Participate in departmental meetings, training sessions, and continuous improvement initiatives.
• Perform other duties and special projects as assigned.

Skills

Analytical skills

Customer-focused

Bilingual (English-Spanish)

Communication skills

Time management

Microsoft Office & Google Workspace

Problem-solving

Team player

Education

High School Diploma or equivalent

Tools

ACE system

Microsoft Office

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ILS - US Customs Specialist

Full Time Regular Clerical Tucson, AZ, US

9 days ago Requisition ID: 1327

Salary Range: $21.00 To $24.00 Hourly

COMPANY: The ILS Company

DEPARTMENT: ILS Compliance

FLSA STATUS: Non- Exempt

REPORTS TO: US Customs Operations Team Lead

JOB SUMMARY:

Creates customs documentation, monitors in-bond movements, export closures, inventory reconciliations and operational exceptions while providing exceptional customer service and identifying opportunities for process improvements. Serve as a key liaison between clients, customs brokers, carriers, and the warehouse to ensure efficient, discrepancy-free operations in accordance with CBP and customer requirements ensuring customs compliance, accurate application of regulations and precise document control. .

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Execute and monitor import and export operations between the United States and Mexico.

Prepare, review, and process customs documentation for import, export, bonded warehouse, in-bond, and transportation shipments.

Validate customs documents, including entry summaries, invoices, manifests, packing lists, certificates of origin, bonds, and shipping instructions.

Prepare CBP Forms 62, Transportation and Exportation (T&E) documents, and other required customs forms.

Coordinate customs clearance and ensure timely release and export closure.

Monitor bonded shipments, open in-bonds, General Order shipments, and warehouse entries to ensure compliance.

Coordinate with customs brokers, carriers, warehouse personnel, customers, and internal teams to facilitate shipment processing.

Track shipment status and communicate delays, exceptions, or issues to the appropriate parties.

Ensure compliance with applicable U.S. and international trade regulations, including CBP requirements, 19 CFR, 18 CFR, USMCA, and other applicable regulations.

Follow up with carriers, brokers, customers, and internal departments to prevent bond violations and resolve shipment issues.

Identify, document, and report compliance concerns, shipment discrepancies, and high-risk activities.

Assist with internal and external compliance audits and provide supporting documentation as needed.

Prepare operational, compliance, and technical reports for management and other departments.

Collaborate with the Finance department to support billing and service invoicing.

Participate in departmental meetings, training sessions, and continuous improvement initiatives.

Perform other duties and special projects as assigned.

MINIMUM QUALIFICATIONS (Education, experience, certification):

• High School Diploma or equivalent.
• One (1) year of experience in logistics, international trade, or closely related field, or equivalent combination of education and experience.
• Technical understanding of international commerce
• Understanding of Customs compliance and use of regulatory platforms (ACE)
• Bilingual, English-Spanish is required.

JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Strong analytical and problem-solving skills.
• Customer-focused with a commitment to excellent service.
• Creative thinker with the ability to develop new ideas.
• Self-motivated with the ability to take initiative.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Confident presenting information to individuals and groups.
• Strong interpersonal skills and the ability to build positive working relationships.
• Team player who collaborates effectively with others.
• High attention to detail and accuracy.
• Knowledge of industry trends and market conditions.
• Adaptable and able to work in a fast-paced environment.
• Proficient in Microsoft Office and Google Workspace (Gmail, Google Drive, Docs, Sheets).
• Experience with project management software is preferred.

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the following physical activities on a regular basis, with or without reasonable accommodation:

• Sitting: The employee will be required to sit for extended periods throughout the workday while using a computer. This includes attending meetings, which may vary in duration.
• Standing: Standing for extended periods will be required while retrieving information, filing documents, and interacting with colleagues and customers.
• Walking: The ability to walk moderate distances within the office and warehouse environment is necessary.
• Lifting: While the primary focus is on data entry and communication, occasional lifting of lightweight objects (up to 30 lbs) may be required, such as lifting files, folders, or light packages.
• Vision: Clear vision is required for working with computer screens, reading documents, and identifying and following safety precautions in the warehouse environment.
• Hearing: Ability to clearly hear and understand spoken instructions, announcements, and conversations with colleagues in both office and warehouse environments. The ability to distinguish sounds associated with potential hazards (e.g., beeping forklifts, dropped objects) is essential for maintaining a safe work environment, particularly during occasional visits to the warehouse.

We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodation to perform the essential functions of this job, please contact our HR department [e-mail]

BENEFITS:

• Health, Dental, and Vision Insurance
• Company Paid Life Insurance
• Company Paid Long Term Disability Insurance
• 401(k)
• 401(k) matching
• Paid Time Off
• Sign-On Bonus
• Performance Bonus
• Referral Program
• Tuition Reimbursement

KEY PERFORMANCE INDICATORS:

This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence.

WORKING CONDITIONS:

A high level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.