ILS Coordinator

Code4lib; Springfield, Northern (MO, KY); Hybrid; USD 63,000 - 77,000; Full time

Job summary

The Springfield-Greene County Library is seeking an ILS Coordinator to oversee the implementation, configuration, and maintenance of the library's ILS software. This role ensures smooth operation to support library services and staff efficiency.

You will train staff, collaborate with vendors, generate reports, and maintain data security practices. A MLIS degree and public library experience are preferred.

Qualifications

• MLIS degree required; public library experience and supervisory experience preferred.
• Experience with ILS implementation, configuration, and maintenance.
• Strong communication and training skills.

Responsibilities

• Oversee daily operation of the library’s ILS.
• Troubleshoot ILS issues and escalate as needed.
• Install software and system enhancements; coordinate with vendors.

Skills

Innovative Interfaces knowledge

ILS modules understanding

Excellent communication

Technical writing

Teamwork

Project management

Education

MLIS degree

Tools

Innovative Interfaces

ILS systems

Job description

Description

POSITION: ILS Coordinator

LOCATION: The Library Center – 4653 S Campbell Avenue – Springfield, MO

Classification: Full Time

Salary Track: 200

FSLA: Exempt

SALARY: $69,721.60 per year

APPLICATION DEADLINE: Until Filled

This is a full-time exempt position, approximately 40 hours per week. As a condition of employment, work schedules may change as necessary to best provide user services and to meet the Library’s responsibility to the citizens of Greene County.

Excellent Full-Time Benefitsinclude vacation, sick and holiday pay, medical, dental, vision life and long-term disability insurances, and retirement plans.

A Master of Library and Information Science is required. Public Library experience and supervisory experience are preferred. Attach applicable transcripts to your application.

Education and experience shall be evaluated with regard to recency and quality, as well as quantity. Based on the number and quality of applicants, applications may be reviewed for qualifications beyond the minimums stated herein.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.

Direct questions through e-mail to [e-mail] or call 417-616-0589 Monday – Friday 8:30am – 5:00pm.

Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. The Library is an Equal Opportunity Employer.

Position Summary

The Integrated Library System (ILS) Coordinator is responsible for overseeing the implementation, configuration, and maintenance of the library's ILS software. This role involves managing user accounts, troubleshooting technical issues, and ensuring the effective functioning of the ILS to support library operations. The coordinator plays a key role in customizing the ILS to meet the specific needs of the library, providing staff training on system usage, and collaborating with vendors to maintain and upgrade the ILS. Additionally, they may be responsible for data management, generating reports, and implementing best practices for data security and privacy. Strong technical skills, knowledge of library systems, and the ability to adapt to evolving library technology are essential for success in this role.

Essential Functions

• Responsible for overall daily operation of the Library’s ILS
• Troubleshoots ILS problems and escalates calls with ILS when necessary
• Installs software and system enhancements
• Develops and maintains good relationships with ILS vendors
• Investigates and stays informed of new products, services, and releases
• Communicates with SGCL branches and departments, and consortium libraries about ILS problems, procedures, and enhancement suggestions
• Coordinates with IT staff concerning connectivity between ILS and our network
• Establishes and maintains annual guidelines for cleaning the ILS database
• Works with vendors to resolve any issues
• Works with IT to determine the appropriate technology integration for new products and to resolve any technical issues for current subscriptions
• Serves on various ILS committees and task forces as necessary when ILS functions are involved
• Attends annual ILS vender conferences (user group and annual meeting) as funding allows
• Networks with other libraries who use the same ILS vendor as SGCL
• Acts as emergency contact for nights and weekends for ILS functionality
• Trains staff, patrons and consortium members on the use of ILS products
• Negotiates contracts with Consortium Members
• Assists staff/consortium members with use and setup of new software releases
• Works effectively with consortium members including regular visits on site and annual meetings
• Audits and approves time sheets for bi-weekly payroll
• Interprets and implements the Library’s General Conduct Policy
• Consistently punctual for work and meetings. Completes assigned duties in a timely manner.
• Exemplifies professional attitude and demeanor while engaging constituents, including the ability to work and interact with others in a cooperative, pleasant, and constructive manner.
• This job description is not intended to be all inclusive; employee may be required to perform other related duties as required to meet the ongoing needs of the Library

Education/Experience

• MLIS degree
• Public Library experience preferred
• Supervisory experience preferred

Skills/Job Knowledge

• Experience with Innovative Interfaces that includes an understanding of the ILS from both the technical standpoint and a public service standpoint
• Good understanding of all the Innovative modules/products used within the district
• Excellent communication skills, both verbal and written
• Technical writing skills
• Ability to work in a team environment facilitating the cooperation of several different staff/departments
• Effective project manager

Contact

• Works closely with other branch and department managers
• Frequent contact with consortium members and ILS vendors
• Routine telephone contact with other departments and branches

Supervision

• Supervised by Collection Services Manager
• Supervises ILS Associate

Physical Demands

• Performs bending, squatting, kneeling and reaching from floor level to 6 feet in height
• Displays good coordination and mobility
• Routine lifting of library materials weighing up to 20 lbs.
• Regular computer keyboard, desk work
• Primarily indoor with heating and cooling regulated in a general library environment
• Must pass a security background check

Working Environment

• Primarily indoor with heating and cooling regulated in a general library environment

Miscellaneous Requirement

• Must pass a security background check

The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:

Collaboration: Work in partnership to strengthen our community

Credibility: Be a source of trustworthy and dependable information

Empowerment: Provide the means or ability to accomplish objectives

Excellence: Be the best in everything we do

Inclusion: Invite and welcome

Innovation: Foster new possibilities

Respect: Treat all people with dignity