Illustrator

Egreenservices; Oceanside (CA); On-site; USD 106,000 - 149,000; Full time

Benefits offered by this job

Growth plan

Mentor program

Benefits

Job summary

Oliver Wyman in Oceanside, CA is seeking a Senior Illustrator with a passion for customer service to own critical client interactions and outcomes. You will monitor quality, ensure policy compliance, and collaborate with contract teams to deliver exceptional service.

The role emphasizes ownership, growth, and a solutions-focused mindset, with a competitive compensation package and on-site work in coastal California.

Qualifications

• Attention to detail with focus on delivering high quality work.
• Growth mindset with openness to feedback and learning.
• Ownership mindset—taking accountability for outcomes.
• Customer service excellence oriented toward client satisfaction.

Responsibilities

• Monitor work quality and flag issues before they escape
• Refuse to let Emotional Intelligence debt quietly accumulate on your watch
• Ensure compliance with company policies and applicable CA regulations
• Apply Communication and Customer Service to solve day-to-day operational challenges
• Balance independent work with effective contract team collaboration
• Make peace with forward-thinking ambiguity and ship anyway
• Manage competing demands while keeping attention to detail high
• Guard the Oliver Wyman customer experience through every Coaching change

Skills

Attention to detail

Growth mindset

Ownership mindset

Customer service excellence

Job description

A senior Illustrator who loves Customer Service will feel at home in our Oceanside, CA team, where good ideas outrank job titles. Set the $106,000 - $149,000 aside a moment and the general ownership alone makes this Oliver Wyman job worth a serious look.

Key Responsibilities

• Monitor work quality and flag issues before they escape
• Refuse to let Emotional Intelligence debt quietly accumulate on your watch
• Ensure compliance with company policies and applicable CA regulations
• Apply Communication and Customer Service to solve day-to-day operational challenges
• Balance independent work with effective contract team collaboration
• Make peace with forward-thinking ambiguity and ship anyway
• Manage competing demands while keeping attention to detail high
• Guard the Oliver Wyman customer experience through every Coaching change

What You'll Bring

• Prior experience working on-site in Oceanside, CA, or willingness to relocate
• Comfort being measured against a clear senior bar
• Familiarity with the rhythms of an inclusive contract team
• An eye for the solutions-focused detail that separates fine from finished
• A growth mindset that treats feedback as fuel, not threat
• The kind of ownership that treats the company's money like your own

Oliver Wyman doesn't chase headlines; it just keeps building the design-led general backbone that Oceanside, CA runs on. At Oliver Wyman you can challenge your skip-level's plan and still get a thank-you for it.

We hand you $106,000 - $149,000, a growth plan, a mentor, and benefits, then let you flex your week to fit Oceanside the way you like.

This opening was refreshed recently and remains an active priority for the team.