IIH Team Leader

Children's Hope Alliance; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Children's Hope Alliance in Charlotte, NC, seeks an IIH Team Lead to guide a clinical team delivering home-based services that keep families together and thriving. You will mentor staff, oversee assessments and treatment planning, and ensure high-quality care in a fast-paced, impact-driven environment.

In this role, you will lead a team through supervision, staff development, and recruitment while ensuring program performance, regulatory compliance, and strong collaboration with schools,

Qualifications

• Master's degree in a human services field.
• Active or provisional North Carolina licensure (LCMHC(A), LCSW(A), or LMFT(A)).
• At least 1 year of experience working with children and families in a similar setting.
• Strong knowledge of mental health practices, regulations, and service delivery models.

Responsibilities

• Lead, coach, and mentor IIH team members through regular supervision and team meetings.
• Oversee service delivery to stabilize home environments and prevent out-of-home placements.
• Ensure high-quality, evidence-based care and adherence to regulatory standards.
• Collaborate with leadership to meet program goals, manage budgets, and expand impact.
• Provide crisis guidance and participate in on-call rotation to support staff and families.

Skills

Leadership

Mentoring

Crisis Intervention

Clinical Supervision

Education

Master's degree in human services

Job description

Description

Sign-On Bonus Available

We are pleased to offer a $2,500 sign-on bonus to qualified candidates who join our team. This incentive reflects our commitment to attracting top talent and supporting a successful transition into your new role.

Lead with purpose. Transform lives. Strengthen families.

At Children's Hope Alliance, we believe every child deserves the opportunity to grow up in a safe, stable, and supportive home. As an IIH Team Lead, you'll guide a dedicated clinical team in delivering high-impact, home-based services that help families stay together and thrive.

This is an opportunity for a strong clinical leader who is passionate about mentorship, crisis intervention, and making a measurable difference in the lives of youth and families.

________________________________________

What You’ll Do

Lead Clinical Excellence

• Oversee the delivery of intensive, family-centered services designed to stabilize home environments and prevent out-of-home placements
• Provide clinical guidance and support to your team, ensuring high-quality, evidence-based care
• Participate in or oversee assessments, treatment planning, and service delivery to meet each family’s unique needs

Drive Meaningful Outcomes for Families

• Help families develop skills to manage behavioral and emotional challenges
• Support youth through individual and family therapy, skills-building, and crisis intervention
• Connect families to vital community resources such as schools, healthcare providers, and social services

Supervise & Develop Your Team

• Lead, coach, and mentor IIH team members through regular supervision and team meetings
• Support staff development, performance management, and ongoing training
• Partner in recruiting and onboarding new team members to build a strong, mission-aligned team

Manage Program Performance

• Oversee program operations, including service utilization, outcomes, and continuous quality improvement
• Ensure services meet regulatory requirements and documentation standards
• Collaborate with leadership to meet program goals, manage budgets, and expand impact

Be a Responsive Leader

• Provide guidance during crisis situations and ensure timely, effective interventions
• Participate in an on-call rotation to support staff and families when urgent needs arise
• Help ensure continuity of care through strong aftercare planning and support

________________________________________

What Makes You a Great Fit

• You’ll a confident clinical leader who enjoys mentoring and developing others
• You’re passionate about keeping families together and improving outcomes for youth
• You excel in fast-paced, high-impact environments where adaptability is key
• You balance strong clinical judgment with organizational and leadership skills

________________________________________

What You’ll Need

• Master's degree in a human services field
• Active or provisional North Carolina licensure (LCMHC(A), LCSW(A), or LMFT(A))
• At least 1 year of experience working with children and families in a similar setting
• Strong knowledge of mental health practices, regulations, and service delivery models
• Valid NC driver's license and ability to travel locally

________________________________________

Why Join Children's Hope Alliance?

• Lead a mission-driven program focused on family preservation
• Be part of a collaborative, purpose-driven leadership team
• Grow professionally through supervision, licensure support, and continuing education
• Make a meaningful impact in your community every single day

________________________________________

Children's Hope Alliance is proud to be an Equal Opportunity Employer.

Requirements

Education and Experience Requirements

• Minimum of Master's Degree and 1 year experience in a human service field and North Carolina licensure or provisional licensure in one of the following disciplines: LCMHC(A), LCSW(A), LMFT(A); Plus a minimum of 1 year experience working with same or similar client population required.
• Requires knowledge and the ability to practically implement mental health regulations and clinical services.
• Requires effective communication, decision making, analytical, interpersonal, leadership and professionalism skills and abilities.
• Must have basic computer and math skills.
• Must have a valid North Carolina's Driver's License.
• Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
• Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
• The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
• The employee must occasionally travel to different locations in the course of work.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.