ACTT Team Leader

Children; Westview Terrace (NC); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid flexibility

Parental leave and family-friendly PTO

Job summary

Children’s Hope Alliance is seeking an ACTT Team Leader to guide clinical care and lead a multidisciplinary team serving youth with complex behavioral health needs.

You will supervise staff, manage case planning, and ensure high-quality, family-centered services while supporting program development and stakeholder collaboration in a hybrid work setting.

Qualifications

• Master’s degree in a human services or clinical field.
• Active NC clinical license (LCSW/LCMHC/LMFT or equivalent).
• 3–5 years with children who have serious emotional/behavioral needs.
• At least 2 years in leadership, supervision, or team management.
• Experience with evidence-based practices and community-based treatment models.
• Strong leadership, communication, and decision-making skills.
• Valid NC driver’s license; ability to travel within the community.
• Pre-employment drug screening required; CPR and First Aid certification required; CPI certification required or available through CHA training.

Responsibilities

• Provide clinical supervision, coaching, and support to ACTT staff.
• Facilitate team meetings and promote a collaborative, solution-focused culture.
• Ensure staff meet productivity and documentation standards.
• Oversee treatment planning, service delivery, and participant outcomes.
• Monitor clinical documentation and compliance with program standards.
• Support staff in delivering evidence-based, family-centered care.
• Maintain a small caseload to stay connected to direct care.
• Collaborate with leadership and community stakeholders to ensure coordinated care.

Skills

Leadership

Clinical supervision

Team management

Evidence-based practices

Communication

Licensed clinician

Education

Master’s degree in a human services or clinical field

Job description

Description

Lead with Purpose. Make a Lasting Impact.

Are you a licensed clinician and leader looking to make a meaningful difference? Join Children’s Hope Alliance’s Child ACTT (Assertive Community Treatment Team) and help lead a multidisciplinary team supporting youth with complex behavioral health needs.

As an ACTT Team Leader, you’ll guide both clinical care and team performance—ensuring children and families receive coordinated, high-quality, community-based services that promote stability, healing, and long-term success.

Why Join Children’s Hope Alliance?

• Mission-driven work focused on Hope, Health, and Healing for Generations
• Strong, collaborative leadership team and clinical support
• Hybrid flexibility (community, office, and remote work)
• Family-friendly benefits including parental leave, birthday PTO, and more
• Opportunities to lead, mentor, and grow within a dynamic behavioral health program

Your Impact in This Role

As ACTT Team Leader, you’ll play a key role in both clinical leadership and team development:

Lead and Develop a High-Performing Team

• Provide clinical supervision, coaching, and support to ACTT staff
• Facilitate team meetings and promote a collaborative, solution-focused culture
• Ensure staff meet productivity and documentation standards

Drive Quality Clinical Care

• Oversee treatment planning, service delivery, and participant outcomes
• Monitor clinical documentation and compliance with program standards
• Support staff in delivering evidence-based, family-centered care

Support Youth and Families

• Maintain a small caseload to stay connected to direct care
• Assist youth and families in building stability, independence, and long-term success
• Promote strengths-based, recovery-oriented services

Collaborate Across Systems

• Partner with internal leadership and community stakeholders to ensure coordinated care
• Contribute to program development, utilization management, and service improvements
• Support onboarding, training, and development of new team members

What We’re Looking For

• Master’s degree in a human services or clinical field
• Active North Carolina clinical license (LCSW, LCMHC, LMFT, or equivalent)
• 3-5 years of experience working with children with serious emotional or behavioral needs
• At least 2 years of experience in leadership, supervision, or team management
• Experience with evidence-based practices and community-based treatment models
• Strong leadership, communication, and decision-making skills
• Valid NC driver’s license and ability to travel within the community

What to Expect

This is a flexible, hybrid role that includes community engagement, clinical oversight, and team leadership. Some evening, weekend, and on-call responsibilities are required to support both staff and families.

Our Commitment

Children’s Hope Alliance is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive workforce and providing an environment where both employees and families can thrive.

Requirements

QUALIFICATION REQUIREMENTS:

To perform this position successfully, you must perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

All employees have the following expectations:

• Mission: Contribute to and enhance company mission
• Organization: Prioritize and plan work responsibilities appropriately
• Professional Development: Attend and/or successfully complete all required trainings and meetings
• Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
• Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
• Teamwork: Serve effectively as a team contributor on all assignments
• Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
• Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals

Education and Experience Requirements

• Knowledge and at least 3-5 years’ experience in the treatment of children with serious emotional disturbance, with a minimum of 2 years post-graduate school experience, preferably in a community-based model of treatment.
• Knowledge obtained through completion of a Master degree curriculum in appropriate discipline from accredited institution.
• Valid clinical NC license in a human service related field (i.e., Licensed Psychologist, Licensed Psychological Associate, LCSW, LPC / LCMHC, LMFT, Licensed Psychiatric Nurse Practitioner, Psychiatric Clinical Nurse Specialist, etc.) Two years post-licensure preferred.
• At least two year’s skill and experience in staff management, leadership and clinical supervision.
• Skill and experience in delivery of Evidenced-Based Practices.
• Skill and experience in group, individual and/or family counseling as appropriate.
• Knowledge of state and federal rules and regulations governing confidentiality, 42CFR/HIPAA.
• Knowledge of local, state and federal program administration regulations.
• Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff.
• Valid driver’s license
• Computer skills including but not limited to, Internet access, word processing, report writing and spreadsheet applications necessary to generate appropriate reports allocated to the position of Team Leader.
• Successful pre-employment drug screening with negative results required.
• Active CPR and First Aid certification required.
• Active CPI Certification required or able to attain through CHA provided training

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
• Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
• The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
• The employee must occasionally travel to different locations in the course of work.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.