IHT Onsite Operations Coord

Staffmark Group; Cincinnati (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Staffmark Group is seeking a bilingual (English/Spanish) Onsite Operations Coordinator to join our Workforce Solutions team in Cincinnati. The role serves as the key link between the onsite workforce, the client’s operations team, and the MSP/VMS program office, ensuring seamless execution of contingent labor processes from candidate submittal to offboarding.

You will support compliance, data accuracy and service delivery by managing VMS updates, monitoring worker status changes, and maintaining

Qualifications

• Bilingual English/Spanish required.
• 5+ years of project management experience.
• 5+ years in staffing/on-site environments preferred.
• Bachelor’s degree in HR, Business or related field, or equivalent experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and organizational skills.

Responsibilities

• Partner with MSP to ensure real-time visibility and compliance with client program requirements.
• Maintain accurate worker and position data in the VMS and internal systems.
• Verify new hires are submitted in the VMS and aligned with requisitions.
• Confirm start dates, training, and assignment details with candidates, recruiters, and client managers.
• Create and end matches in eRecruit for all starts and terminations.
• Coordinate release or termination actions per company direction.
• Coordinate retrieval of badges, equipment, and site assets on termination.
• Assist with new hire orientations.
• Demonstrate strong time management and data-driven decision making.

Skills

Bilingual English/Spanish

Project management

Data analysis

Microsoft Office

Education

BA in Human Resources or Business

Tools

VMS system

eRecruit (ER)

Job description

Job Summary

We are currently hiring a Bilingual (English/Spanish speaking) IHT Onsite Operations Coordinator for our Workforce Solutions team, and our ideal candidatewill possess a passion for impacting lives and our community. The primary purpose of this position is to serve as the key link between the onsite workforce, the client’s operations team, and the MSP/VMS program office. This role is responsible for ensuring seamless execution of all contingent labor processes—from candidate submittal and onboarding to timekeeping, reporting, and offboarding. The coordinator supports compliance, data accuracy, and service delivery by managing VMS updates, monitoring candidate and worker status changes, confirming new hire readiness, investigating pay or scheduling discrepancies, and maintaining accurate real-time reporting.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Partner with the MSP to ensure real-time visibility and compliance with all client program requirements.
• Maintain accurate worker and position data in the VMS and internal systems.
• Verifying all confirmed new hires are fully submitted in the VMS and aligned with approved requisitions.
• Confirm start dates, training schedules, and assignment details with candidates, recruiters, and client managers.
• Create and end matches in eRecruit (ER) for all starts and terminations.
• Facilitate accurate and timely release or termination actions per company direction.
• Coordinate retrieval of badges, equipment, and other site assets upon termination.
• Assist with new hire orientations
• Digital/Tech Fluency: Uses technology effectively in the performance of one’s job. Includes the integration and acceptance of new technology when appropriate
• Organization: Effectively manages time, prioritizes tasks, sets goals, and develops systems to achieve success.
• Time Management: Executes tasks within a pre-defined time limit. Can organize tasks and set realistic deadlines they follow through on. Can determine how to use time more effectively to optimize processes.

Competencies we value for this role include: Ethical conduct, thoroughness, detail-oriented, excellent written and oral communication skills, strong time management skills, customer-service orientation, good skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment and work well under pressure. We also require a strong technical capacity, ability to analyze and interpret data, and identify relative solutions. We also desire 5 years or more project management experience and 5 years or more previous work within a staffing company or onsite experience as well as a BA in Human Resources, Business, or related field or at least 5 years of equivalent experience.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company – one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated’s Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment is critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well above the industry average.
• Excellent benefits. Our team’s health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we’ll provide the tools and resources you need to be successful on the job.
• Longevity and security – with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.