IHT Enterprise Ons Supervisor

Staffmark Group; Schaumburg (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

Training and development

Career growth opportunities

Job summary

Staffmark Group is hiring an IHT Enterprise Onsite Supervisor for our Enterprise Delivery team. The role oversees talent management at client sites, buildings, or shifts, reporting to an Onsite Manager.

It requires coordinating with client teams, leading staff, and ensuring fill rates and timely placements across shifts. You will lead recruiting initiatives, conduct interviews, and maintain records in the ATS, while building strategic partnerships and ensuring client satisfaction at the assigned

Qualifications

• 2+ years of staffing or onsite workforce operations experience.
• Experience in high-volume recruiting or HR capacity.
• Strong MS Office skills and documentation abilities.

Responsibilities

• Act as the daily onsite point of contact for client inquiries, requests, and escalations at assigned location, department or shift.
• Conduct regular check-ins and status meetings with client supervisors and managers.
• Document and follow up on client feedback to ensure resolution and satisfaction.
• Lead and direct team leaders or talent ambassadors based on account size and scope.
• Build relationships throughout the customer’s operation to establish a strategic partnership.
• Forecast staffing needs with the client team for daily, weekly, and peak periods.
• Develop and execute targeted recruiting strategies to generate applicant flow.
• Perform daily recruiting activities including sourcing, screening, interviewing, and submitting candidates.
• Maintain accurate documentation of candidate activity in the applicant tracking system.

Skills

Staffing experience

Onsite operations

Client service

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Job Summary

We are currently hiring an IHT Enterprise Onsite Supervisor for our Enterprise Delivery team, and our ideal candidate will possess a passion for impacting lives and our community. This role is responsible for overseeing talent management at customer sites, buildings, or shifts. Reporting directly to an Onsite Manager, they are assigned to specific shifts or areas within or near the customer’s facilities. The scope of the position varies based on the customer and account size. This role involves frequent interaction in work areas, engaging with both the customer’s end-users and the talent.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Act as the daily onsite point of contact for client inquiries, requests, and escalations at assigned location, department or shift.
• Conduct regular check-ins and status meetings with client supervisors and managers.
• Document and follow up on client feedback to ensure resolution and satisfaction
• Leads and directs team leaders or talent ambassadors based on size and scope of account volume for assigned location, departments or shift.
• Build strong relationships throughout the customer’s operation to position to create a strategic partnership.
• Partner with the client’s team to understand, coordinate, and forecast daily, weekly, and peak staffing needs for assigned work areas, or shift.
• Develop and execute targeted recruiting strategies to generate a consistent applicant flow and achieve fill rate and on-time fill rate goals.
• Perform daily recruiting activities including sourcing, screening, interviewing, and submitting candidates for open positions.
• Maintain accurate and up-to-date documentation and records of candidate activity in the applicant tracking system.

Competencies

Competencies we value for this role include: A high school diploma or equivalent, 2+ years of experience in staffing, onsite workforce operations, or client service delivery or in a high volume recruiting or HR capacity. Strong recruiting, training, onboarding, and/or client support background and experience with MS Office products.

Culture

The Staffmark Group experience is more than just a job:

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company – one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated’s Best of Staffing Client, Best of Staffing Talent, Best of Staffing Employer, and Best Staffing Firms for Women Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, diverse work environment is critical to the mission, vision, and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best at work when you are challenged, inspired, and have fun? Us too! That is why the tenure of our internal staff is well above the industry average.
• Excellent benefits. Our team’s health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we’ll provide the tools and resources you need to be successful in the job.
• Longevity and security – with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.