IDT Care Coordination Specialist

Primecare Home Care; Milledgeville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Primecare Home Care Services in Milledgeville, GA is seeking an IDT Coordination Specialist / Admin Health Coach to support caregivers and clients through engagement, coaching, coordination, and home visits.

The role manages about 150 clients, ensuring continuity of care, compliance, retention, and program success. The ideal candidate is highly organized, relationship-driven, and capable of balancing administrative duties with field-based support.

Qualifications

• Highly organized, relationship-driven, and comfortable balancing administrative work with field-based client support.
• Experience coordinating care and managing multiple concurrent tasks preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Complete in-home IDT visits every six months and support interdisciplinary care planning.
• Manage an assigned caseload through ongoing caregiver coaching, check-ins, and problem-solving support.
• Coordinate services, approvals, and referrals to ensure continuity of care and client retention.
• Communicate IDT visit details with caregivers, Case Managers, and internal teams.
• Maintain accurate documentation and compliance activities in accordance with program and state guidelines.
• Escalate changes in caregiver or client status to leadership when appropriate.
• Build relationships with caregivers, referral sources, and community partners to support program growth.
• Conduct outreach and education regarding program services and eligibility.
• Deliver exceptional customer service and caregiver support.
• Perform other duties as assigned.

Job description

Primecare Home Care Services in Milledgeville, GA is seeking an IDT Coordination Specialist / Admin Health Coach to support caregivers and clients through engagement, coaching, coordination, and home visits.

The role manages about 150 clients, ensuring continuity of care, compliance, retention, and program success. The ideal candidate is highly organized, relationship-driven, and capable of balancing administrative duties with field-based support.