Identity Operations Engineer: IAM Automation & Troubleshooting

Confiz Limited; Seattle (WA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Confiz Limited in Seattle, WA seeks an Identity Operations Engineer to manage hands-on IAM tasks and automate identity workflows. You will handle JML provisioning, security gating, and escalations while collaborating with Identity Architecture, HR, and ITSM teams.

You will work in a hybrid model with onsite presence four days per week and remote Fridays, engaging in incident response, audit readiness, and automation projects using PowerShell, Graph, Python, and SailPoint ISC APIs.

Qualifications

• Bachelor’s degree or equivalent experience in computing, cybersecurity, or IT.
• 5+ years in IAM operations or security engineering with hands-on JML processing.
• Hands-on Entra ID administration, CA, PIM, and Entra ID Governance.
• Experience operating an enterprise IGA platform (SailPoint ISC/IdentityNow) and troubleshooting provisioning.
• Strong PowerShell and Graph scripting; Python and REST API knowledge.
• Working knowledge of SAML, OAuth 2.0, OIDC, and SCIM.
• Experience with hybrid identity and ITSM environments (ServiceNow).
• Certifications such as SC-300, AZ-500, Security+ are a plus.

Responsibilities

• Fulfill JML requests from ITSM queue within SLA: create accounts, assign roles, process transfers, and deprovision when needed.
• Operate SailPoint ISC; manage provisioning, monitor aggregations, and fix identity issues.
• Administer Entra ID: users, groups, licenses, app roles, guest accounts, and entitlement workflows.
• Troubleshoot HR-to-identity provisioning and hybrid sync issues between Entra ID and on‑prem AD.
• Handle privileged access requests with approvals and audit trails.
• Run access reviews, clean orphaned accounts, and produce audit evidence (SOX, PCI).
• Develop automation with PowerShell, Graph, Python and SailPoint ISC APIs; create Azure/ITSM workflows.
• Contribute to incident response and runbooks; assist service desk escalation.

Skills

Identity & access management (IAM)

PowerShell

Microsoft Graph

Python

SAML, OAuth 2.0, OIDC

Hybrid identity (AD, Entra Connect/SMB

Education

Bachelor’s degree in Computer Science, Cybersecurity, IT, or equivalent

Tools

SailPoint ISC

IdentityNow

Azure Entra ID / Entra ID

ITSM tooling (ServiceNow)

Job description

Confiz Limited in Seattle, WA seeks an Identity Operations Engineer to manage hands-on IAM tasks and automate identity workflows. You will handle JML provisioning, security gating, and escalations while collaborating with Identity Architecture, HR, and ITSM teams.

You will work in a hybrid model with onsite presence four days per week and remote Fridays, engaging in incident response, audit readiness, and automation projects using PowerShell, Graph, Python, and SailPoint ISC APIs.