Identity & Driver Credential Specialist I - MSA Center

State-of-Georgi; Augusta (GA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive Benefits

Career Development & Advancement

Flexible work schedules

Job summary

Georgia Department of Driver Services (DDS) seeks a detail‑driven Identity and Driver Credential Specialist 1 for our Augusta area offices. You will handle applications, issue learner permits, convert licenses, and administer tests in compliance with state laws.

A strong emphasis on accuracy, customer care, and teamwork is required in a high‑volume setting. The role offers a $32,000 annual base plus a $3,500 supplement, with internal mobility to Credential Specialist 2 after promotion.

Qualifications

• Minimum 1 year of face-to-face customer service within the last five years.
• Experience handling cash transactions and daily reconciliation within the last five years.
• Comfortable using computers and internet technology.

Responsibilities

• Assist applicants with forms and document verification.
• Accompany drivers in vehicles to assess compliance with Georgia driving laws.
• Conduct driving examinations for licenses as required by state law.
• Operate visual testing equipment and collect payments via cash or card.

Skills

Customer Service

Cash Handling

Computer Literacy

Communication Skills

Education

High School Diploma or GED

Tools

POS System

Payment Processing

Job description

Georgia Department of Driver Services (DDS) seeks a detail‑driven Identity and Driver Credential Specialist 1 for our Augusta area offices. You will handle applications, issue learner permits, convert licenses, and administer tests in compliance with state laws.

A strong emphasis on accuracy, customer care, and teamwork is required in a high‑volume setting. The role offers a $32,000 annual base plus a $3,500 supplement, with internal mobility to Credential Specialist 2 after promotion.