Identity and Access Specialist I

Lake Charles Memorial Hospital; Lake Charles (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Lake Charles Memorial Health System is seeking an Identity and Access Specialist I to manage user accounts and access across our IT systems. You will set up accounts for employees, vendors, and contractors, and troubleshoot access issues while maintaining clear technical documentation.

Reporting to the Manager of IT Security Operations, the role requires 1+ year in IT and strong communication skills. The position involves on-call rotation and adherence to security best practices.

Qualifications

• 1 year or more in an IT environment is preferred.
• Ability to read, write and speak intelligible English; effective communication with clinicians and staff.
• Patience, tenacity, rapid problem identification and resolution; clear verbal and written communication.

Responsibilities

• Strong skill in supporting applications and systems.
• Manage user accounts, create, update, and remove access as necessary.
• Knowledge of administration and use of Windows, Active Directory, Imprivata, Sailpoint, Epic, multifactor authentication, and Office 365.
• Troubleshoot access issues when required.
• Strong skill in creating and maintaining technical documentation.

Skills

User accounts management

Access control

Windows administration

Active Directory

Imprivata

Sailpoint

Epic

Multi-factor authentication

Office 365

Tools

Windows

Active Directory

Imprivata

Sailpoint

Epic

Multi-factor authentication

Office 365

Job description

Career Opportunities with Lake Charles Memorial Hospital

A great place to work.

Careers At Lake Charles Memorial Hospital

Lake Charles Memorial Health System is committed to investing in the excellence of our employees by providing competitive compensation, professional growth, and exceptional benefits. We strive to foster an employee-focused culture. As a major teaching facility we offer learning and mentoring opportunities as well as programs to promote employee well-being.

We want the most qualified people to be part of our extraordinary team. Whether your objective is to find a career in nursing, information technology, management or clerical, Lake Charles Memorial Health System has the opportunities you are looking for. Memorial offers its employees medical, dental & vision insurance, flexible spending accounts, retirement options, paid time off, tuition assistance & much more to attract and retain employees.

Join us. Become part of our team. Take a look at our job openings and seeall of the inspiring possibilities that await you at Lake Charles Memorial Health System.

We place a high value on our employees. We attract talented people who thrive in a team environment, recognize the importance of accountability and strive to exceed our patient's expectations.

• The Identity and Access Specialist I will create and maintain network access to the systems at Lake Charles Memorial Hospital. This position will be responsible for quickly setting up network accounts for all LCMH employees as well as vendors and contractor staff.

SUPERVISION

Reports directly to the Manager of IT Security Operations

RESPONSIBILITIES AND DUTIES

• Strong skill in supporting applications and systems
• Manage user accounts, create, update, and remove access as necessary.
• Knowledge of administration and use of the following: Windows, Active Directory, Imprivata, Sailpoint, Epic, multifactor authentication, and Office 365
• Troubleshoot access issues when required
• Strong skill in creating and maintaining technical documentation.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• At least 1 year in an IT environment required.
• Ability to read, write and speak intelligible English; Ability to communicate effectively and calmly with physicians, employees, vendors, and other medical personnel. Constitutional disposition capable of remaining productive for extended periods of time during problem resolution and new systems implementation.
• Must possess a high level of patience and tenacity; Capable of rapid problem identification and resolution; Capable of clear and succinct verbal and written communication skills.
• Must be adaptable to change and receptive to delegated responsibilities.

Physical Demands/Work Environment

• Capable of performing light to medium duty physical tasks.
• Must be able to remain in a stationary position for 75% of the time.
• Must be able to exchange accurate information with patients, family, peers and medical personnel.
• Must be free of all communicable disease and be up to date on immunizations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be available for on call rotation.

“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.