Identity & Access Management (IAM) Lead

Artifintech; Dallas (TX); Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Artifintech seeks an experienced IAM Lead to oversee daily IAM operations, govern access requests, and coordinate with security, infrastructure, and business teams. You will drive governance, runbooks, and escalation procedures while coaching IAM analysts.

You will partner with Identity Architects to implement IAM strategies and policies, develop runbooks, and support audits and risk updates. This role emphasizes hands-on leadership and process automation.

Formación

• Experience leading IAM operations and incident handling.
• Ability to manage access requests, approvals, escalations, and reviews.
• Coordinate with security, infrastructure, and business teams on IAM tasks.

Responsabilidades

• Lead daily IAM operations including access requests, approvals, escalations, and reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews for access, entitlements, privileged access, and exceptions.
• Monitor ticket queues, aging requests, risks and remediation activities.
• Serve as the primary operational contact for IAM stakeholders.

Conocimientos

IAM leadership

Access management

Governance

Herramientas

Jira

Microsoft Entra ID

Active Directory

Saviynt

PAM

MFA

Descripción del empleo

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

We are seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities. The ideal candidate will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams.

Key Responsibilities

• Lead daily IAM operations, including access requests, approvals, escalations, and access reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews and approvals for access, entitlements, privileged access, and exceptions.
• Monitor ticket queues, backlogs, aging requests, risks, and remediation activities.
• Serve as the primary operational contact for IAM stakeholders and technology teams.
• Coordinate with teams supporting Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA.
• Partner with the Identity Architect to implement IAM strategies, technical designs, and operating procedures.
• Develop and maintain IAM policies, runbooks, approval matrices, and escalation procedures.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.