Identity & Access Management (IAM) Lead

Cloud Analytics Technologies, LLC; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Cloud Analytics Technologies, LLC is seeking an experienced Identity and Access Management (IAM) Lead to lead day-to-day IAM operations in Dallas, TX. The role encompasses managing access requests, reviews, escalations, and governance while coordinating with security, infrastructure, and application teams.

The ideal candidate will collaborate with Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA, and will develop and maintain IAM policies and runbooks to improve processes and

Responsibilities

• Lead daily IAM operations, including access requests, approvals, escalations, and access reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews and approvals for access, entitlements, privileged access, and exceptions.
• Monitor ticket queues, backlogs, aging requests, risks, and remediation activities.
• Serve as the primary operational contact for IAM stakeholders and technology teams.
• Coordinate with teams supporting Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA.
• Partner with the Identity Architect to implement IAM strategies, technical designs, and operating procedures.
• Develop and maintain IAM policies, runbooks, approval matrices, and escalation procedures.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

We are seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities. The ideal candidate will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams.

Key Responsibilities

• Lead daily IAM operations, including access requests, approvals, escalations, and access reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews and approvals for access, entitlements, privileged access, and exceptions.
• Monitor ticket queues, backlogs, aging requests, risks, and remediation activities.
• Serve as the primary operational contact for IAM stakeholders and technology teams.
• Coordinate with teams supporting Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA.
• Partner with the Identity Architect to implement IAM strategies, technical designs, and operating procedures.
• Develop and maintain IAM policies, runbooks, approval matrices, and escalation procedures.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

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