Identity & Access Analyst — Hybrid, 1-Year Contract

Blue Mantis; Portsmouth (NH); Hybrid; USD 30,000 - 35,000; Part time

Job summary

Blue Mantis, based in Portsmouth, New Hampshire, seeks an Active Directory Analyst on a 1-year contract. The role focuses on provisioning, maintaining, and securing AD accounts and access, collaborating with IT teams to support identity management initiatives.

The position is hybrid, with responsibilities spanning ticketing, access provisioning, documentation, and migration support. Strong AD, PowerShell, Excel, and ServiceNow skills are required.

Qualifications

• Experience in Active Directory administration and identity/access management.
• PowerShell scripting ability.
• Excel experience with VLOOKUP, XLOOKUP and Pivot Tables.
• Familiarity with ServiceNow or similar ticketing systems.
• Strong understanding of security policies, access controls, and compliance knowledge.
• Ability to troubleshoot account and access issues efficiently.
• Excellent communication and interpersonal skills for client and team interactions.
• Experience with change management and documentation processes.

Responsibilities

• Provision and manage Active Directory accounts and access to applications.
• Work directly with clients to assist with account setup and access management.
• Liaise with infrastructure and application teams to ensure proper access provisioning.
• Process and maintain ServiceNow requests for security provisioning, ensuring timely implementation.
• Develop, maintain, and deliver Active Directory administration processes and documentation.
• Provide technical support during migration projects.
• Coordinate changes with support teams following established change management processes.
• Handle service desk requests, fulfill work requests, and resolve technical issues.
• Communicate with clients, partners, and service teams via email and phone to provide updates.
• Assist with special projects and organizational IT initiatives as needed.
• Manage the ticket lifecycle, ensuring proper tracking of technical requirements.
• Train and guide users on best practices for software applications and system access.

Skills

Active Directory

Identity & access management

PowerShell

Excel

ServiceNow

Security policies

Communication

Change management

Documentation

Tools

None

Job description

Blue Mantis, based in Portsmouth, New Hampshire, seeks an Active Directory Analyst on a 1-year contract. The role focuses on provisioning, maintaining, and securing AD accounts and access, collaborating with IT teams to support identity management initiatives.

The position is hybrid, with responsibilities spanning ticketing, access provisioning, documentation, and migration support. Strong AD, PowerShell, Excel, and ServiceNow skills are required.